Shopify Plugin not working

Hey guys,

So. The Shopify plugin does not work in production mode. But it does in test-mode. The accounts are both approved and ready, the plugins are activated and the respective keys for production and sandbox are added. But it does not work. I fear there is a big error in the plugin OR something is not communicated properly.

I have written their support yesterday, but it is not resolved 24 hours after and now itโ€™s weekend coming up which means the webshops have no functioning payment gateway. Have you experienced this before?

You can try it yourself at bregosbrando.com where itโ€™s tRapyd as gateway (name is modified to โ€œCard Paymentsโ€ but it is Rapyd Payments.

As stated, it works in testmode but not production.

Hey @Team_NoPayn, are you still having issues? I will also see if I can find out the status of our support team if it is still open. Thanks for letting us know here in the developer community. I will help if I can.

Hey Drew.

Yes they fixed it in the support, so all good now. :muscle: I believe it was API related.

Thanks for the feedback.

1 Like

Glad to hear it is all good now.