Moving to production environment

I don’t know how to move to Production Environment on my dashboard. I filled the sales contact form but no response. I want to confirm if I got no response because I indicated I haven’t started processing as a new company

Hi @Barry_Jacob - did you hear back from support on this? Some requirements have to be met before accounts can go into production.

Here is a doc > Activating Your Account (KYB)

If you are still waiting, you must email support@rapyd.net, as this team and forum do not have any insights into account activation or compliance requests.

I hope this helps.

All the best, @drew.harris