Cannot issue cards through the API

[niccolo.fant]

Whenever i try to issue a card through the API i keep getting this error:

ERROR_ISSUE_CARD_PROGRAM_UNAVAILABLE

In the sandbox i have like a bunch of test card programs all with country MEX, could it be something related to that?

[drew.harris]

Hey @niccolo.fant – if your account is still ‘Pending,’ this may be why you are getting this error response. Depending on where you are domiciled, this may play a role.

Here is a related topic:

Error with Card Issuing in Sandbox

Hello All the card_programs in my dashboard result to below error. { “status”: { “error_code”: “ERROR_ISSUE_CARD_PROGRAM_UNAVAILABLE”, “status”: “ERROR”, “message”: “The request tried to issue a card, but the card program is not available. The request was rejected. Corrective action: For ‘card_program’, use the ID of a valid card program.”, “response_code”: “ERROR_ISSUE_CARD_PROGRAM_UNAVAILABLE”, “operation_id”: “23c79532-114b-4a2b-a049-fceedefe87d6” } } The one you’ve provided result…

If you are still getting the error response, please email support@rapyd.net so that the team can assist you.