# Why didn't I find the "Activate Account" on my dashboard page, the current page looks like this, tell me what to do?

**URL:** https://community.rapyd.net/t/why-didnt-i-find-the-activate-account-on-my-dashboard-page-the-current-page-looks-like-this-tell-me-what-to-do/58428
**Category:** General
**Created:** [February 15, 2023, 7:35am UTC](https://community.rapyd.net/t/why-didnt-i-find-the-activate-account-on-my-dashboard-page-the-current-page-looks-like-this-tell-me-what-to-do/58428 "2023-02-15T07:35:20Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![LIYUAN](https://avatars.discourse-cdn.com/v4/letter/l/a3d4f5/32.png) [@LIYUAN](https://community.rapyd.net/u/LIYUAN)
#### Post date: [February 15, 2023, 7:35am UTC](https://community.rapyd.net/t/why-didnt-i-find-the-activate-account-on-my-dashboard-page-the-current-page-looks-like-this-tell-me-what-to-do/58428/1 "2023-02-15T07:35:20Z")

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Why didn’t I find the “Activate Account” on my dashboard page, the current page looks like this, tell me what to do?

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### Author: ![LIYUAN](https://avatars.discourse-cdn.com/v4/letter/l/a3d4f5/32.png) [@LIYUAN](https://community.rapyd.net/u/LIYUAN)
#### Post date: [February 15, 2023, 7:42am UTC](https://community.rapyd.net/t/why-didnt-i-find-the-activate-account-on-my-dashboard-page-the-current-page-looks-like-this-tell-me-what-to-do/58428/2 "2023-02-15T07:42:40Z")

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Uploading: 20230215151822.png…  
This My page

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### Author: ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)
#### Post date: [February 15, 2023, 1:54pm UTC](https://community.rapyd.net/t/why-didnt-i-find-the-activate-account-on-my-dashboard-page-the-current-page-looks-like-this-tell-me-what-to-do/58428/3 "2023-02-15T13:54:48Z")

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Hi @Liyuan and welcome to the community.

So it sounds like you have signed up for Client Portal and you are able to log in, but you are not able to find how to activate your account.

If you look at the left sidebar for navigation, the very first icon is the page to activate your account.

 ![Screenshot 2023-02-15 at 8.50.59 AM](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/4/2/422b4da5688e752a3956c8e010c9654788cfaa6c.png)

 ![Screenshot 2023-02-15 at 8.51.08 AM](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/9/9/991c08c5a6a3c5fc040957a2e03f033542717fed.png)

You can also read this [doc](https://docs.rapyd.net/build-with-rapyd/docs/activate-account-kyb) as it will help you through the account activation process.

Unfortunately, I am not able to see the screenshot you uploaded but if you need further help let us know. Also, let us know if this solved your problem by marking the topic as solved.

Best,  
@uxdrew