# UNAUTHENTICATED\_API\_CALL

**URL:** <https://community.rapyd.net/t/unauthenticated-api-call/60028>\
**Category:** ⚙️ API\
**Created:** [November 17, 2025, 2:07pm UTC](https://community.rapyd.net/t/unauthenticated-api-call/60028 "2025-11-17T14:07:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Hasang6pro](https://avatars.discourse-cdn.com/v4/letter/h/f04885/32.png) [@Hasang6pro](https://community.rapyd.net/u/Hasang6pro)\
**Post date:** [November 17, 2025, 2:07pm UTC](https://community.rapyd.net/t/unauthenticated-api-call/60028/1 "2025-11-17T14:07:03Z")

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{“status”:{“error\_code”:“UNAUTHENTICATED\_API\_CALL”,“status”:“ERROR”,“message”:“The request was rejected due to an authentication issue. Corrective action: Check the status of your account in the ‘Account Details’ page of the Client Portal.”,“response\_code”:“UNAUTHENTICATED\_API\_CALL”,“operation\_id”:“1e4a2765-e117-4902-b701-caaad4481d6c”}}

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<div class="post-metadata">

**Author:** ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Post date:** [November 17, 2025, 2:08pm UTC](https://community.rapyd.net/t/unauthenticated-api-call/60028/2 "2025-11-17T14:08:07Z")

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Hi @Hasang6pro were you able to get this error resolved? It may be your account is not yet activated according to the error message you shared. You might want to open a [support@rapyd.net](mailto:support@rapyd.net) ticket so that the team can help you sort this out. Thanks.