# Top 10 Rapyd FAQs

**URL:** <https://community.rapyd.net/t/top-10-rapyd-faqs/1830>\
**Category:** 💼 Business Resources\
**Created:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/top-10-rapyd-faqs/1830 "2022-02-01T08:00:00Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/top-10-rapyd-faqs/1830/1 "2022-02-01T08:00:00Z")

</div>

### 1. What does Rapyd offer?

Rapyd is an API first company with [multiple platforms](https://docs.rapyd.net/build-with-rapyd/docs/the-rapyd-global-payments-network) to accept, hold and disburse funds **anywhere** using local payment methods.

### 2. How can I know Rapyd supports my country?

You can see a list of supported countries in our [docs](https://docs.rapyd.net/build-with-rapyd/docs), view a more detailed list of[countries](https://www.rapyd.net/network/countries-and-payments/), or go to the [Rapyd sign up page](https://dashboard.rapyd.net/sign-up) to see if your country is listed in the drop-down list.

### 3. Where can I see Rapyd’s payment methods

Similar to the question above, you can view a detailed list of[local payments](https://www.rapyd.net/network/countries-and-payments/) and payout methods or can see all the payment methods by following the guide: [Viewing all of Rapyd’s Payment Methods](https://community.rapyd.net/t/viewing-all-of-rapyds-payment-methods/1856).

### 4. What are Rapyd’s fees?

You can refer to an article on [Rapyd’s Cost and Fee structure](https://community.rapyd.net/t/rapyds-cost-and-fee-structure/1878) for Rapyd Collect or [Rapyd Disburse](https://community.rapyd.net/t/rapyd-disburse/1897). For fee structure on Issuing or Wallet, refer to your Rapyd Relationship Manager, as they are enterprise products.

### 5. What is the timing of payments and settlement?

You can refer to an article on [Getting Paid: Settlement Times, Frequency and Minimums](https://community.rapyd.net/t/getting-paid-settlement-times-frequency-and-minimums/1889).

### 6. What is KYB?

KYB stands for Know Your Business and refers to the due diligence of knowing your business clients to abide by financial regulatory standards. Learn more in [What is Account Activation (KYB)](https://community.rapyd.net/t/what-is-account-activation-kyb/1874)?

### 7. How can I get started?

You can immediately [sign up in Client Portal](https://dashboard.rapyd.net/sign-up) and start testing. Refer to [Steps to Get Started](https://community.rapyd.net/t/steps-to-get-started/1862) to see further steps you can take.

### 8. Do you accept a high-risk industry?

There may be some cases where the due diligence process is extended to review a restricted industry business. However [prohibited industries](https://community.rapyd.net/t/high-risk-industry/1840) will be rejected from making transactions on Rapyd’s platforms.

### 9. Where can I find help?

1. If you have signed up for an account you can submit the Contact Us form within Client Portal.

 ![](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/2X/9/9017b7eb25db63d0699ab51c1493eaf03004c1f2.png)

1. You can also submit a support ticket at [support.rapyd.net](http://support.rapyd.net/).
2. You can submit the email contact form on the [website](https://www.rapyd.net/company/contactrapyd/).

### 10. Can I talk to someone?

The fastest way to get the information you are looking for from a Rapyd team member is through the options above. Rapyd has hundreds and thousands of inquiries and the more information you include on your business the better.