# Route\_permission\_error

**URL:** <https://community.rapyd.net/t/route-permission-error/60036>\
**Category:** ⚙️ API\
**Tags:** get-started\
**Created:** [December 7, 2025, 5:01am UTC](https://community.rapyd.net/t/route-permission-error/60036 "2025-12-07T05:01:05Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tri\_Bui](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/tri_bui/32/23538_2.png) [@Tri\_Bui](https://community.rapyd.net/u/Tri_Bui)\
**Post date:** [December 7, 2025, 5:01am UTC](https://community.rapyd.net/t/route-permission-error/60036/1 "2025-12-07T05:01:06Z")

</div>

Hi, I’m trying to fetch an api from Postman:

{{baseUrl}}/payments  
method: Get

Error:

```json
{

    "status": {

        "error_code": "ROUTE_PERMISSION_ERROR",

        "status": "ERROR",

        "message": "The request attempted an operation, but there was an issue with route permissions. The request was rejected. Corrective action: Contact Client Support.",

        "response_code": "ROUTE_PERMISSION_ERROR",

        "operation_id": "03ecc4d5-01ee-4ef9-9a81-a5c0da121a28"

    }

}

```

I’m pretty sure my environment variables are right because I have tested the api Get List Countries, and it’s totally fine.

My account’s current state is:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/4/a/4a7e2be12f1d98884484fbddc54c6b4386b16d44.png)

Is it because of the state, so I get the error, or is it because of something else?  
And how long will my account’s state change?