# request to "retrieve remitters details" not working

**URL:** <https://community.rapyd.net/t/request-to-retrieve-remitters-details-not-working/1338>\
**Category:** 🙋🏽‍♀️🙋🏽‍♂️ Ask Questions\
**Created:** [December 17, 2021, 2:49pm UTC](https://community.rapyd.net/t/request-to-retrieve-remitters-details-not-working/1338 "2021-12-17T14:49:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![fernando.dimperio](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/fernando.dimperio/32/1430_2.png) [@fernando.dimperio](https://community.rapyd.net/u/fernando.dimperio)\
**Post date:** [December 17, 2021, 2:49pm UTC](https://community.rapyd.net/t/request-to-retrieve-remitters-details-not-working/1338/1 "2021-12-17T14:49:03Z")

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I can’t make a request to “retrieve remitters details” end point. ([Virtual Account Number Object](https://docs.rapyd.net/build-with-rapyd/reference/virtual-account-number-object#retrieve-remitter-details))

Every time, no matter which isutran transaction I use, the request fails.  
Attached is an example of call and failure

 ![retrieve remitter detail error2](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/2X/8/8b3bbac9c96e3cc7ae97f0b7501f224dd3ab9d39.png)

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [December 17, 2021, 9:50pm UTC](https://community.rapyd.net/t/request-to-retrieve-remitters-details-not-working/1338/2 "2021-12-17T21:50:14Z")

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Thanks @fernando.dimperio. I just want to confirm have you been able to successfully complete [Issue Virtual Account Number](https://docs.rapyd.net/build-with-rapyd/reference/virtual-account-number-object#issue-virtual-account-number-to-wallet) and [List Remitters to Virtual Account Number](https://docs.rapyd.net/build-with-rapyd/reference/virtual-account-number-object#list-remitters-to-virtual-account-number)?