# Production Support vs support.rapyd.net

**URL:** <https://community.rapyd.net/t/production-support-vs-support-rapyd-net/58299>\
**Category:** ⚙️ API\
**Created:** [January 10, 2023, 7:42pm UTC](https://community.rapyd.net/t/production-support-vs-support-rapyd-net/58299 "2023-01-10T19:42:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mest](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@mest](https://community.rapyd.net/u/mest)\
**Post date:** [January 10, 2023, 7:42pm UTC](https://community.rapyd.net/t/production-support-vs-support-rapyd-net/58299/1 "2023-01-10T19:42:47Z")

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Hi what are the differences between the production support (accessed from the production dashboard ) and [support.rapyd.net](http://support.rapyd.net)  
I can’t login to the later with my production account and there is no link to create an account:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/6/e/6ed051cf91c4de5b388cbb89ec81b4a1965a62aa.jpeg)

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [January 11, 2023, 7:14pm UTC](https://community.rapyd.net/t/production-support-vs-support-rapyd-net/58299/2 "2023-01-11T19:14:43Z")

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Hi @mest, [support.rapyd.net](http://support.rapyd.net) will eventually redirect to [https://dashboard.rapyd.net](https://dashboard.rapyd.net) with the support center all in the dashboard.

You can create all the tickets in the [Client Portal Dashboard](https://dashboard.rapyd.net), so I would just work out of there.

Here is guide for opening a ticket: [https://docs.rapyd.net/client-portal/docs/submitting-a-support-ticket](https://docs.rapyd.net/client-portal/docs/submitting-a-support-ticket)