# Payment\_methods/country empty response

**URL:** <https://community.rapyd.net/t/payment-methods-country-empty-response/55586>\
**Category:** 🙋🏽‍♀️🙋🏽‍♂️ Ask Questions\
**Tags:** collect-api\
**Created:** [September 5, 2022, 1:24pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586 "2022-09-05T13:24:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![paboh40126](https://avatars.discourse-cdn.com/v4/letter/p/3bc359/32.png) [@paboh40126](https://community.rapyd.net/u/paboh40126)\
**Post date:** [September 5, 2022, 1:24pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586/1 "2022-09-05T13:24:41Z")

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Hello, please advise.  
On production I’m trying to get list of payment methods  
[https://api.rapyd.net/v1/payment\_methods/country?country=US&currency=USD](https://api.rapyd.net/v1/payment_methods/country?country=US&currency=USD)  
And each time I’m getting empty data ☹ (in sandbox everything works fine)

```auto
{
    "status": {
        "error_code": "",
        "status": "SUCCESS",
        "message": "",
        "response_code": "",
        "operation_id": " *****"
    },
    "data": []
}

```

And response from the sandbox doesn’t work for production, for example “type”:“us\_debit\_visa\_card”,

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<div class="post-metadata">

**Author:** ![ritikranjan12](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/ritikranjan12/32/20250_2.png) [@ritikranjan12](https://community.rapyd.net/u/ritikranjan12)\
**Post date:** [September 5, 2022, 2:38pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586/2 "2022-09-05T14:38:20Z")

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@paboh40126 I have also the same problem might think that problem arises due to the activation of the account. Not sure…but I think.  
The rapyd team will definitely solve our issue.

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<div class="post-metadata">

**Author:** ![paboh40126](https://avatars.discourse-cdn.com/v4/letter/p/3bc359/32.png) [@paboh40126](https://community.rapyd.net/u/paboh40126)\
**Post date:** [September 5, 2022, 3:02pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586/3 "2022-09-05T15:02:10Z")

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Thank you @ritikranjan12  
Oh, waiting for 3 days for reply on support ☹

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [September 6, 2022, 3:46pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586/4 "2022-09-06T15:46:30Z")

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Hi @paboh40126 @ritikranjan12

Correct. As you mentioned, it is related to the [activation of the account](https://docs.rapyd.net/build-with-rapyd/docs/activate-account-kyb) and the payment methods. The support team will help you go through the process.

Thanks!

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<div class="post-metadata">

**Author:** ![paboh40126](https://avatars.discourse-cdn.com/v4/letter/p/3bc359/32.png) [@paboh40126](https://community.rapyd.net/u/paboh40126)\
**Post date:** [September 6, 2022, 5:32pm UTC](https://community.rapyd.net/t/payment-methods-country-empty-response/55586/5 "2022-09-06T17:32:08Z")

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Thank you @Community_Team

Support can’t help me, they advise to try another countries for USA, for example Estonia
