# Know before you post: Community can't assist with billing or account activation

**URL:** <https://community.rapyd.net/t/know-before-you-post-community-cant-assist-with-billing-or-account-activation/58750>\
**Category:** General\
**Created:** [June 1, 2023, 4:00am UTC](https://community.rapyd.net/t/know-before-you-post-community-cant-assist-with-billing-or-account-activation/58750 "2023-06-01T04:00:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [June 1, 2023, 4:00am UTC](https://community.rapyd.net/t/know-before-you-post-community-cant-assist-with-billing-or-account-activation/58750/1 "2023-06-01T04:00:00Z")

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**🚫 We Can’t Assist with Billing or Account Activation 🚫**

**Developers:** If you have any questions about funding, billing, or activating your account, please visit our [Client Support](https://docs.rapyd.net/en/client-support.html) page to learn how to open a support ticket.

**Partners:** If you are a Partner with Rapyd, contact support by emailing [partnersupport@rapyd.net](mailto:partnersupport@rapyd.net).

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [April 5, 2024, 3:30pm UTC](https://community.rapyd.net/t/know-before-you-post-community-cant-assist-with-billing-or-account-activation/58750/8 "2024-04-05T15:30:21Z")

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[https://community.rapyd.net/faq#topics-not-covered](https://community.rapyd.net/faq#topics-not-covered)