# Issue with OVO payment method **URL:** \ **Category:** 🙋🏽‍♀️🙋🏽‍♂️ Ask Questions\ **Tags:** open-discussion, collect-api, get-started\ **Created:** [September 12, 2022, 8:27am UTC](https://community.rapyd.net/t/issue-with-ovo-payment-method/55739 "2022-09-12T08:27:35Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![ttlam1234x](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@ttlam1234x](https://community.rapyd.net/u/ttlam1234x)\ **Post date:** [September 12, 2022, 8:27am UTC](https://community.rapyd.net/t/issue-with-ovo-payment-method/55739/1 "2022-09-12T08:27:35Z")
Hi everyone, I am having trouble making OVO payments using payment API (IDR currency). With other payment methods from Indonesia (ex: Linkaja, Dana), Rapyd will respond with a URL redirect. However, with OVO, it is not. My initial investigation is that a phone number must be validated after creating a payment API. However, I have no idea what type of fields or a way to submit the number in order for Rapyd to redirect me to the OVO app as its instruction. Please help Here is my request: { “amount”: 10000, “currency”: “IDR”, “payment\_method”: { “type”: “id\_ovo\_ewallet”, “fields”: { “phone”:“+651111111111” } } } Response: { “status”: { “error\_code”: “”, “status”: “SUCCESS”, “message”: “”, “response\_code”: “”, “operation\_id”: “b420368b-c746-4ada-a280-8747a933e643” }, “data”: { “id”: “payment\_b0423da228dc7db30a0a0f07ef314972”, “amount”: 0, “original\_amount”: 10000, “is\_partial”: false, “currency\_code”: “IDR”, “country\_code”: “ID”, “status”: “ACT”, “description”: “”, “merchant\_reference\_id”: “”, “customer\_token”: “cus\_4eaf0e860b578c3c8ab78e91c02376c9”, “payment\_method”: “other\_c95737cce299e0a2c8fa382c65792fbd”, “payment\_method\_data”: { “id”: “other\_c95737cce299e0a2c8fa382c65792fbd”, “type”: “id\_ovo\_ewallet”, “category”: “ewallet”, “metadata”: {}, “image”: “”, “webhook\_url”: “”, “supporting\_documentation”: “”, “next\_action”: “not\_applicable”, “bic\_swift”: “”, “account\_last4”: “”, “phone”: “+651111111111” }, “auth\_code”: null, “expiration”: 1664180681, “captured”: true, “refunded”: false, “refunded\_amount”: 0, “receipt\_email”: “”, “redirect\_url”: “”, “complete\_payment\_url”: “”, “error\_payment\_url”: “”, “receipt\_number”: “”, “flow\_type”: “”, “address”: null, “statement\_descriptor”: “FNZ GLOBAL PTE. LTD.”, “transaction\_id”: “”, “created\_at”: 1662971081, “metadata”: {}, “failure\_code”: “”, “failure\_message”: “”, “paid”: false, “paid\_at”: 0, “dispute”: null, “refunds”: null, “order”: null, “outcome”: null, “visual\_codes”: {}, “textual\_codes”: {}, “instructions”: [ { “name”: “instructions”, “steps”: [ { “step1”: “Enter Phone number starting with 62.”, “step2”: “Complete payment in the OVO App.” } ] } ], “ewallet\_id”: “ewallet\_475e7fd4cd69c2077e3aa24dcfe31491”, “ewallets”: [ { “ewallet\_id”: “ewallet\_475e7fd4cd69c2077e3aa24dcfe31491”, “amount”: 10000, “percent”: 100, “refunded\_amount”: 0 } ], “payment\_method\_options”: {}, “payment\_method\_type”: “id\_ovo\_ewallet”, “payment\_method\_type\_category”: “ewallet”, “fx\_rate”: 1, “merchant\_requested\_currency”: null, “merchant\_requested\_amount”: null, “fixed\_side”: “”, “payment\_fees”: null, “invoice”: “”, “escrow”: null, “group\_payment”: “”, “cancel\_reason”: null, “initiation\_type”: “customer\_present”, “mid”: “mid\_44072914a478ec1ccd545128d377727f”, “next\_action”: “pending\_confirmation”, “error\_code”: “”, “remitter\_information”: {} } } The instruction shows that I must enter the phone number, and so does it mean I must submit the phone number one more time in order to be redirected? Thank you ---
**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Post date:** [September 12, 2022, 5:16pm UTC](https://community.rapyd.net/t/issue-with-ovo-payment-method/55739/2 "2022-09-12T17:16:35Z")
Hi @ttlam1234x, thanks for posting! It looks like you have used one of our examples in Postman, so really cool to see you working this out. Our docs page [Rapyd Docs | Error](https://docs.rapyd.net/build-with-rapyd/docs/ewallets) helps explain a required step, [Complete Payment](https://docs.rapyd.net/build-with-rapyd/reference/payments#complete-payment). The redirects simulate the login into the wallets. Some are delivered differently. It seems like OVO sends a notification or text to the phone [Rapyd Docs | Error](https://docs.rapyd.net/build-with-rapyd/docs/ovo) and then the user logs in to confirm the payment. Here is the request I used for: ### [Complete Payment](https://docs.rapyd.net/build-with-rapyd/reference/payments#complete-payment) Request URL `https://sandboxapi.rapyd.net/payments/completePayment` Request Body ```auto { "token": "payment_1b3183a590ba435508820e8425c2f1a3" } ``` Response ```auto { "status": { "error_code": "", "status": "SUCCESS", "message": "", "response_code": "", "operation_id": "d5cef480-6aaf-4459-8d04-3d34bde79d5a" }, "data": { "id": "payment_1b3183a590ba435508820e8425c2f1a3", "amount": 1000, "original_amount": 1000, "is_partial": false, "currency_code": "IDR", "country_code": "ID", "status": "CLO", "description": "", "merchant_reference_id": "", "customer_token": "cus_99f9ff5659eabfbff13beb8ec62f6eec", "payment_method": "other_8af813e4d8d9f19c682309fb05b9b043", "payment_method_data": { "id": "other_8af813e4d8d9f19c682309fb05b9b043", "type": "id_ovo_ewallet", "category": "ewallet", "metadata": {}, "image": "", "webhook_url": "", "supporting_documentation": "", "next_action": "not_applicable", "bic_swift": "", "account_last4": "", "phone": "+651111111111" }, "auth_code": null, "expiration": 1664205418, "captured": true, "refunded": false, "refunded_amount": 0, "receipt_email": "", "redirect_url": "", "complete_payment_url": "", "error_payment_url": "", "receipt_number": "", "flow_type": "", "address": null, "statement_descriptor": "Test Business", "transaction_id": "", "created_at": 1662995818, "metadata": {}, "failure_code": "", "failure_message": "", "paid": true, "paid_at": 1663002016, "dispute": null, "refunds": null, "order": null, "outcome": null, "visual_codes": {}, "textual_codes": {}, "instructions": [ { "name": "instructions", "steps": [ { "step1": "Enter Phone number starting with 62.", "step2": "Complete payment in the OVO App." } ] } ], "ewallet_id": "ewallet_db4ad4a76278f94c4a83dd9b28b483ed", "ewallets": [ { "ewallet_id": "ewallet_db4ad4a76278f94c4a83dd9b28b483ed", "amount": 1000, "percent": 100, "refunded_amount": 0 } ], "payment_method_options": {}, "payment_method_type": "id_ovo_ewallet", "payment_method_type_category": "ewallet", "fx_rate": 1, "merchant_requested_currency": null, "merchant_requested_amount": null, "fixed_side": "", "payment_fees": null, "invoice": "", "escrow": null, "group_payment": "", "cancel_reason": null, "initiation_type": "customer_present", "mid": "", "next_action": "not_applicable", "error_code": "", "remitter_information": {} } } ```