# Having Trouble with Payment Method

**URL:** <https://community.rapyd.net/t/having-trouble-with-payment-method/58569>\
**Category:** 🙋🏽‍♀️🙋🏽‍♂️ Ask Questions\
**Tags:** api\
**Created:** [April 14, 2023, 2:14am UTC](https://community.rapyd.net/t/having-trouble-with-payment-method/58569 "2023-04-14T02:14:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ttlam1234x](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@ttlam1234x](https://community.rapyd.net/u/ttlam1234x)\
**Post date:** [April 14, 2023, 2:14am UTC](https://community.rapyd.net/t/having-trouble-with-payment-method/58569/1 "2023-04-14T02:14:10Z")

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Hi Everyone,

I am having issue with IDR and PHP currency. For IDR (Indonesia), it shows Ovo, Linkaja and Dana. However it no longer shows in prod/live Rapyd. Same as PHP. Can somebody help please. Thank you so much

 ![MicrosoftTeams-image (1)](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/b/a/baf4b21413d03ca2063cdc18c1c9e18814d86884.png)  
 ![MicrosoftTeams-image](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/3X/0/a/0a0e1b038f39f107ad4d20a4eb2f9988c40a2e42.png)

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**Author:** ![Community\_Team](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Community\_Team](https://community.rapyd.net/u/Community_Team)\
**Post date:** [April 14, 2023, 7:32pm UTC](https://community.rapyd.net/t/having-trouble-with-payment-method/58569/2 "2023-04-14T19:32:46Z")

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Thanks @ttlam1234x, have you been approved after submitting your [KYB information](https://docs.rapyd.net/build-with-rapyd/docs/activate-account-kyb) for account activation? You can reach out to Rapyd Support by completing a ticket as [described here](https://docs.rapyd.net/client-portal/docs/submitting-a-support-ticket).

If you are not approved, some payment methods will not be available to you.

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**Author:** ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Post date:** [May 3, 2023, 8:04pm UTC](https://community.rapyd.net/t/having-trouble-with-payment-method/58569/3 "2023-05-03T20:04:55Z")

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