# Escrow release webhook not working
**URL:** https://community.rapyd.net/t/escrow-release-webhook-not-working/1392
**Category:** ⚙️ API
**Tags:** open-discussion
**Created:** [January 20, 2022, 10:06pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392 "2022-01-20T22:06:40Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Diego\_Aguirre](https://community.rapyd.net/u/Diego_Aguirre)
#### Post date: [January 20, 2022, 10:06pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/1 "2022-01-20T22:06:40Z")
Hello,
I have been using rapyd webhooks (Payment Completed and Payment Created) and all works correctly. But when i am trying to listen the webook for Escrow Payment Released it seems like it doesnt trigger anything. Does anyone has a problem with this too? Thank you in advance
---
### Author:  [@Community\_Team](https://community.rapyd.net/u/Community_Team)
#### Post date: [January 24, 2022, 10:03pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/2 "2022-01-24T22:03:53Z")
Thanks @Diego_Aguirre. Just to confirm you have completed the payment and now doing [Release Funds from Escrow](https://docs.rapyd.net/build-with-rapyd/reference/escrow-object#release-funds-from-escrow) and not getting the webhook?
Also to confirm, you have selected Escrow Payment Release webhook in [Client Portal](https://dashboard.rapyd.net/login)?
---
### Author:  [@Legato](https://community.rapyd.net/u/Legato)
#### Post date: [January 26, 2022, 8:19am UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/3 "2022-01-26T08:19:29Z")
Hi,
Try a 1 day escrow, and then wait a day to see if the webhook is sent. I have done the same in the sandbox, and got the webhook:
```auto
{
"id": "wh_b473c6f1951ec25c39386b3082191615",
"type": "ESCROW_RELEASED",
"data": {
"id": "escrow_c4bf71c0c0366a8dd3ef645a790afc28",
"status": "released",
"payment": "payment_a7c86f319a37fc8d47f448fc22fe37b3",
"created_at": 1643022290,
"updated_at": 1643130049,
"amount_on_hold": 0,
"escrow_releases": {
"url": "/v1/payments/payment_a7c86f319a37fc8d47f448fc22fe37b3/escrows/escrow_c4bf71c0c0366a8dd3ef645a790afc28/escrow_releases",
"data": [{
"id": "er_dd575b71d810eeeb85ee2914d686243e",
"amount": 110.45,
"trigger": "time",
"ewallets": [{
"amount": 110.45,
"ewallet": "ewallet_f0b6e8a05a4e6ad33360e846bd581821"
}
],
"created_at": 1643130049,
"proportional_release": true
}
],
"has_more": false,
"total_count": 1
},
"escrow_release_days": 1,
"total_amount_released": 110.45,
"last_payment_completion": 1643022290
},
"trigger_operation_id": "108e69b3-0f91-4df0-bfc8-ed83d545233d",
"status": "NEW",
"created_at": 1643130049
}
```
Thanks
---
### Author:  [@Diego\_Aguirre](https://community.rapyd.net/u/Diego_Aguirre)
#### Post date: [January 28, 2022, 5:01pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/4 "2022-01-28T17:01:17Z")
Hello, thank you for answer my question.
I have recorded a video of the steps I am doing in the sandbox. This is the url:
> **[vokoscreen-2022-01-28\_11-52-11.mkv](https://drive.google.com/file/d/1Bb2FfVZv6Fj2MxOgIWO_kuD-LJUsFOf1/view?usp=sharing)**
>
> Google Drive file.
Am I doing something wrong? I have the webhook activated
or maybe is the webhook only sent when the escrow has expired?
> **[webhooks-rapyd.jpg](https://drive.google.com/file/d/1HpAYWfNI2LHNqEOhMKak2mGq1VmivFWc/view?usp=sharing)**
>
> Google Drive file.
Thank you in advance
---
### Author:  [@Legato](https://community.rapyd.net/u/Legato)
#### Post date: [February 2, 2022, 5:51pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/5 "2022-02-02T17:51:27Z")
Hi Diego Aguirre,
I’ve inspected your attachments and your workflow seems fine. As you can see in the [Escrow object](https://docs.rapyd.net/build-with-rapyd/reference/escrow-object) page, there are a number of values for the `trigger` field:
- event - This value is provided when the escrow is released via an
API, and therefore, a webhook seems redundant since the operation was manually done by the client.
- time - Funds were automatically released at 5:00 p.m. GMT (17:00 GMT) on the day indicated in the request. In this scenario, a webhook is needed and is sent as demonstrated in my previous reply in this thread.
I will see to it that our documentation reflects this behavior.
Hope this helps.
---
### Author:  [@Diego\_Aguirre](https://community.rapyd.net/u/Diego_Aguirre)
#### Post date: [February 3, 2022, 3:25pm UTC](https://community.rapyd.net/t/escrow-release-webhook-not-working/1392/6 "2022-02-03T15:25:12Z")
Oh, You are right. It is redundant in the first case.
And also I didnt try it when an escrow is released because of expiration time so i just thought that is was not working. But now it is clear for me.
Thank you so much for your help!