# Error with Card Issuing in Sandbox
**URL:** https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876
**Category:** šš½āāļøšš½āāļø Ask Questions
**Tags:** issuing-api
**Created:** [September 8, 2023, 10:39am UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876 "2023-09-08T10:39:47Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Frank\_Arisah](https://community.rapyd.net/u/Frank_Arisah)
#### Post date: [September 8, 2023, 10:39am UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/1 "2023-09-08T10:39:47Z")
Hello
All the card\_programs in my dashboard result to below error.
{
āstatusā: {
āerror\_codeā: āERROR\_ISSUE\_CARD\_PROGRAM\_UNAVAILABLEā,
āstatusā: āERRORā,
āmessageā: āThe request tried to issue a card, but the card program is not available. The request was rejected. Corrective action: For ācard\_programā, use the ID of a valid card program.ā,
āresponse\_codeā: āERROR\_ISSUE\_CARD\_PROGRAM\_UNAVAILABLEā,
āoperation\_idā: ā23c79532-114b-4a2b-a049-fceedefe87d6ā
}
}
The one youāve provided results to below error
{
āstatusā: {
āerror\_codeā: āERROR\_GET\_CARD\_PROGRAMā,
āstatusā: āERRORā,
āmessageā: āā,
āresponse\_codeā: āERROR\_GET\_CARD\_PROGRAMā,
āoperation\_idā: ā6467942c-b7cf-4fab-b944-aede71034696ā
}
}
Please assist with valid card\_program. Thanks.
---
### Author:  [@Community\_Team](https://community.rapyd.net/u/Community_Team)
#### Post date: [September 8, 2023, 6:08pm UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/2 "2023-09-08T18:08:44Z")
Thanks, I cannot seem to replicate your error, have you followed the steps above? Did you hover over the card program to make sure you copied the full card program ID?
Here is another response I received when sending the [Issue Card](https://docs.rapyd.net/en/issue-card.html) request.
## Issue Card with Card Program
**Endpoint**
`post https://sandboxapi.rapyd.net/v1/issuing/cards`
### Request
```auto
{
"ewallet_contact": "cont_12f04d78f82ab76564c538563d4d2b69",
"card_program": "Cardprog_e3d0530f4b42f8176f4d4bc34c43454e"
}
```
### Response
```auto
{
"status": {
"error_code": "",
"status": "SUCCESS",
"message": "",
"response_code": "",
"operation_id": "d0100c5d-c4ba-406e-8a5f-31c1ebce5481"
},
"data": {
"id": "ci_a2695a6ed4ca4f957c37634db3b1a348",
"ewallet_contact": {
"id": "cont_12f04d78f82ab76564c538563d4d2b69",
"first_name": "Samson",
"last_name": "Smith",
"middle_name": "",
"second_last_name": "",
"gender": "not_applicable",
"marital_status": "not_applicable",
"house_type": "",
"contact_type": "personal",
"phone_number": "+14155551311",
"email": "samson@rapyd.net",
"identification_type": "PA",
"identification_number": "1234567890",
"issued_card_data": {
"preferred_name": "",
"transaction_permissions": "",
"role_in_company": ""
},
"date_of_birth": "2000-11-22",
"country": "US",
"nationality": "US",
"address": {
"id": "address_44663a931ce056f7cfbf7ce8be382924",
"name": "Samson Smith",
"line_1": "123 Main Street",
"line_2": "",
"line_3": "",
"city": "Anytown",
"state": "NY",
"country": "US",
"zip": "12345",
"phone_number": "+14155551111",
"metadata": {},
"canton": "",
"district": "",
"created_at": 1655855148
},
"ewallet": "ewallet_b58298eebc06e3c519c39c9d14781e97",
"created_at": 1655855148,
"metadata": {},
"business_details": null,
"compliance_profile": 0,
"verification_status": "not verified",
"send_notifications": false,
"mothers_name": "Jane Smith"
},
"status": "INA",
"card_id": "card_2debd08abb1c50db0907b91888a01773",
"assigned_at": 1694194380,
"activated_at": 0,
"metadata": {},
"country_iso_alpha_2": "MX",
"created_at": 1694194381,
"blocked_reason": "none",
"card_tracking_id": null,
"card_program": "cardprog_e3d0530f4b42f8176f4d4bc34c43454e",
"public_details": {
"bin": "540308",
"last4": "9163",
"sub_bin": "85",
"expiration": "0926"
},
"card_number": "5403082854279163",
"cvv": "323",
"expiration_month": "09",
"expiration_year": "26",
"bin": "540308",
"sub_bin": "85"
}
}
```
---
### Author:  [@Frank\_Arisah](https://community.rapyd.net/u/Frank_Arisah)
#### Post date: [September 9, 2023, 1:33pm UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/3 "2023-09-09T13:33:42Z")
Hello,
Thanks for your response.
Yes I have copied the full card program ID
Please see below request and response on
1. Using one of the card\_program ID In my dashboard
Request
{
āewallet\_contactā: ācont\_9c4ea3cf861e8d65e83cd71faec1afafā,
ācard\_programā: āCardprog\_57c78d9f18a7199215509cd097041c19ā
}
Response
{
āstatusā: {
āerror\_codeā: āERROR\_ISSUE\_CARD\_PROGRAM\_UNAVAILABLEā,
āstatusā: āERRORā,
āmessageā: āThe request tried to issue a card, but the card program is not available. The request was rejected. Corrective action: For ācard\_programā, use the ID of a valid card program.ā,
āresponse\_codeā: āERROR\_ISSUE\_CARD\_PROGRAM\_UNAVAILABLEā,
āoperation\_idā: ā3199e4dd-7400-4da4-9e0d-b6ac4a0eab5dā
}
}
2. The one youāve provided.
Request
{
āewallet\_contactā: ācont\_9c4ea3cf861e8d65e83cd71faec1afafā,
ācard\_programā: āCardprog\_e3d0530f4b42f8176f4d4bc34c43454eā
}
Response
{
āstatusā: {
āerror\_codeā: āERROR\_GET\_CARD\_PROGRAMā,
āstatusā: āERRORā,
āmessageā: āā,
āresponse\_codeā: āERROR\_GET\_CARD\_PROGRAMā,
āoperation\_idā: ā6a9bbd36-cb88-448c-87f3-d396d94ac679ā
}
}
Thanks.
---
### Author:  [@Community\_Team](https://community.rapyd.net/u/Community_Team)
#### Post date: [September 11, 2023, 4:50pm UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/4 "2023-09-11T16:50:30Z")
The one I provided will not work for you since it would be under my own sandbox account. Lastly, just confirming this is in your sandbox account?
---
### Author:  [@Frank\_Arisah](https://community.rapyd.net/u/Frank_Arisah)
#### Post date: [September 12, 2023, 6:17am UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/5 "2023-09-12T06:17:45Z")
Hello, yes this is in my sandbox account.
---
### Author:  [@Community\_Team](https://community.rapyd.net/u/Community_Team)
#### Post date: [September 14, 2023, 5:22pm UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/6 "2023-09-14T17:22:11Z")
Got it.
Iām not sure why it is giving you an error, I donāt seem to have an issue on my account. I also tried multiple test accounts and I could issue another card with their existing card program.
Maybe try activating an existing card in Client Portal? (Screenshot below)
Can you take a screenshot also of your issuing page and card program in sandbox?
---
### Author:  [@Frank\_Arisah](https://community.rapyd.net/u/Frank_Arisah)
#### Post date: [September 15, 2023, 7:37am UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/7 "2023-09-15T07:37:48Z")
Please find attached.
---
### Author:  [@Community\_Team](https://community.rapyd.net/u/Community_Team)
#### Post date: [September 15, 2023, 6:37pm UTC](https://community.rapyd.net/t/error-with-card-issuing-in-sandbox/58876/8 "2023-09-15T18:37:32Z")
Thanks @Frank_Arisah,
As far as cards issued you may find one if you select custom and select the date range to be from when you started your account to today.
Also, what country is your account registered in? If you want to play around with card issuing in Sandbox I would try and sign up in the US, UK, MX, BR, or SG. Issuing is an enterprise feature so some countries would be limited, as they would never be able to go live.
If you have any further questions about your account specifically, you can open up a [support ticket](https://docs.rapyd.net/en/submitting-a-support-ticket.html) within client portal.
As always weād be happy to answer any other questions on the Rapyd API here in community.