# ERROR"},"status":401}

**URL:** <https://community.rapyd.net/t/error-status-401/59960>\
**Category:** ⚙️ API\
**Created:** [September 24, 2025, 1:36am UTC](https://community.rapyd.net/t/error-status-401/59960 "2025-09-24T01:36:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![1506](https://avatars.discourse-cdn.com/v4/letter/1/f19dbf/32.png) [@1506](https://community.rapyd.net/u/1506)\
**Post date:** [September 24, 2025, 1:36am UTC](https://community.rapyd.net/t/error-status-401/59960/1 "2025-09-24T01:36:54Z")

</div>

Hi Rapyd Support,

I’m integrating in Sandbox and all calls to GET /v1/data/countries return:  
UNAUTHENTICATED\_API\_CALL – “Check the status of your account in the Account Details page…”

Details:

- Environment: Sandbox
- Endpoint: GET /v1/data/countries
- Operation ID(s): 14580c04-…, 0a43a5f4-… (latest)
- Signature mode: legacy (URL-safe Base64 over hex digest)
- Wrap numbers: true
- Base URL: [https://sandboxapi.rapyd.net](https://sandboxapi.rapyd.net)
- Account status in portal: Active (Sandbox)
- Keys source: .env (masked Access: rak…C4F2)
- Timestamp synced to OS

Could you confirm the Sandbox API keys are active for my account or advise if further onboarding steps are required?

Thanks!