# Can't get complete\_auto\_redirect to work

**URL:** <https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291>\
**Category:** ⚙️ API\
**Created:** [May 26, 2021, 11:52am UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291 "2021-05-26T11:52:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![onesoft](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/onesoft/32/832_2.png) [@onesoft](https://community.rapyd.net/u/onesoft)\
**Post date:** [May 26, 2021, 11:52am UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/1 "2021-05-26T11:52:50Z")

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Hi,

I’m trying to skip the thank you page by setting complete\_auto\_redirect=true - but still, I’m ending out on the default thank you page  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/1X/692bf7b832fd991ae9f6b20562bb2b3a85a40ebe.png)

Is there anything I need to take into account to make it work? I have already tried with a public URL in complete\_checkout\_url (not localhost:8080)

/Henrik

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**Author:** ![Legato](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/legato/32/41_2.png) [@Legato](https://community.rapyd.net/u/Legato)\
**Post date:** [May 26, 2021, 2:05pm UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/2 "2021-05-26T14:05:41Z")

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This may do it:

1. Sign in to the Client Portal and navigate to **Settings \> Branding**
2. Click on the link icon and enter the URL of the landing page in the **Fallback URL** field (see pic).  
 ![image5](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/1X/aeb7dfc15ca222f0cbe9843b57afc25b7094a442.png).

Thanks

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**Author:** ![onesoft](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/onesoft/32/832_2.png) [@onesoft](https://community.rapyd.net/u/onesoft)\
**Post date:** [May 26, 2021, 4:42pm UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/3 "2021-05-26T16:42:05Z")

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Hi @Legato,

Thanks for your answer. Unfortunately, that doesn’t seem to be the answer that will solve my question as this is where one can specify a return URL that wiull be used if no URL is specified in complete\_checkout\_url. I have already specified an URL in complete\_checkout\_url + also I can’t use the default fallback as I need information about the customer’s order to go into the request

![image](https://us1.discourse-cdn.com/flex016/uploads/rapyd/original/1X/4cfc5c0fd333f15270dfca0457a14ee81151d715.png)

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**Author:** ![CharlesDorsett](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/charlesdorsett/32/47_2.png) [@CharlesDorsett](https://community.rapyd.net/u/CharlesDorsett)\
**Post date:** [May 31, 2021, 1:51pm UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/4 "2021-05-31T13:51:00Z")

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This feature is not documented. If you really need it, I suggest you contact [Client Support](https://support.rapyd.net/).

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**Author:** ![onesoft](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/onesoft/32/832_2.png) [@onesoft](https://community.rapyd.net/u/onesoft)\
**Post date:** [May 31, 2021, 2:27pm UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/5 "2021-05-31T14:27:57Z")

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It’s sandbox

` {"amount":1500,"complete_checkout_url":"http://oneshop.local/da-DK/gateway/Retur/Ok/fdb53816-9f36-4811-9935-00d731d90d8a","complete_auto_redirect":true,"cancel_checkout_url":"http://oneshop.local/da-DK/Checkout/Status/fdb53816-9f36-4811-9935-00d731d90d8a","country":"DK","currency":"DKK","merchant_reference_id":"2001","capture":false,"metadata":{"track_ident":"fdb53816-9f36-4811-9935-00d731d90d8a"}}`

[http://oneshop.local](http://oneshop.local) is my localhost - can be reached from outside; because of this, I have also tried with public available URI just in case Rapyd was testing the URI before trying to redirect - same result

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**Author:** ![Saba\_Ozbegashvili](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/saba_ozbegashvili/32/23469_2.png) [@Saba\_Ozbegashvili](https://community.rapyd.net/u/Saba_Ozbegashvili)\
**Post date:** [October 9, 2025, 10:23am UTC](https://community.rapyd.net/t/cant-get-complete-auto-redirect-to-work/291/6 "2025-10-09T10:23:57Z")

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hey did you find the solution for it ? @onesoft
