# Building a payment solution and i need help in transferring funds from rapyd to a bank account

**URL:** <https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926>\
**Category:** 🙋🏽‍♀️🙋🏽‍♂️ Ask Questions\
**Created:** [October 17, 2023, 4:00am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926 "2023-10-17T04:00:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Everistus\_Nwogo](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/everistus_nwogo/32/22222_2.png) [@Everistus\_Nwogo](https://community.rapyd.net/u/Everistus_Nwogo)\
**Post date:** [October 17, 2023, 4:00am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/1 "2023-10-17T04:00:00Z")

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Please how do i connect with you, i’m building a payment solution and i need help in transferring funds from rapyd to a bank account.

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**Author:** ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Post date:** [October 17, 2023, 4:27am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/2 "2023-10-17T04:27:22Z")

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Hi @Everistus_Nwogo, welcome to the community!

Are you a customer of Rapyd or are you testing via the payment solution you are building? If you are dealing with live funds, go to [**this page**](https://docs.rapyd.net/en/client-support.html) and see how to open a ticket to talk with Client Support.

> **[Client Support | Rapyd Docs](https://docs.rapyd.net/en/client-support.html)**
>
> Liberate global commerce with all the tools you need for payments, payouts, and business everywhere.

If you have a question about receiving funds via the API place your code below so the community can help you troubleshoot.

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**Author:** ![Everistus\_Nwogo](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/everistus_nwogo/32/22222_2.png) [@Everistus\_Nwogo](https://community.rapyd.net/u/Everistus_Nwogo)\
**Post date:** [October 17, 2023, 4:44am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/3 "2023-10-17T04:44:21Z")

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Hello @drew.harris thanks for your response,  
I’m stilling working on sandbox, testing a payment solution.

How do i process payment outside of rapyd using disburse to a commercial bank

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**Author:** ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Post date:** [October 17, 2023, 4:52am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/4 "2023-10-17T04:52:26Z")

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Hey @Everistus_Nwogo, you may be unable to test all payouts in the sandbox. I suggest opening a ticket above in the thread to Client Support so they can assess your business case and enable or give you the needed parameters.

Alternatively, if you want to share your code here, someone might be able to look at it and help. What is the error that you are getting?

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**Author:** ![Everistus\_Nwogo](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/everistus_nwogo/32/22222_2.png) [@Everistus\_Nwogo](https://community.rapyd.net/u/Everistus_Nwogo)\
**Post date:** [October 17, 2023, 5:10am UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/5 "2023-10-17T05:10:20Z")

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Okay thank you, i’d contact customer care

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**Author:** ![drew.harris](https://sea2.discourse-cdn.com/flex016/user_avatar/community.rapyd.net/drew.harris/32/1259_2.png) [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Post date:** [October 11, 2023, 8:00pm UTC](https://community.rapyd.net/t/building-a-payment-solution-and-i-need-help-in-transferring-funds-from-rapyd-to-a-bank-account/58926/6 "2023-10-11T20:00:05Z")

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