# General

**URL:** https://community.rapyd.net/c/uncategorized/1.md

[Latest](https://community.rapyd.net/latest.md) · [Categories](https://community.rapyd.net/categories.md) · [Tags](https://community.rapyd.net/tags.md)

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## [Admin Delete This Account, For Some Reason There Is No Button For It In Preferences \> Account](https://community.rapyd.net/t/admin-delete-this-account-for-some-reason-there-is-no-button-for-it-in-preferences-account/60216)

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**Author:** [@Soko1414](https://community.rapyd.net/u/Soko1414)\
**Replies:** 0\
**Last updated:** [September 22, 2026, 6:54pm UTC](https://community.rapyd.net/t/admin-delete-this-account-for-some-reason-there-is-no-button-for-it-in-preferences-account/60216 "2026-09-22T18:54:21Z")

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Admin Delete This Account, For Some Reason There Is No Button For It In Preferences \> Account

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## [Account pending](https://community.rapyd.net/t/account-pending/60215)

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**Author:** [@webx379](https://community.rapyd.net/u/webx379)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 9:40am UTC](https://community.rapyd.net/t/account-pending/60215 "2026-09-18T09:40:21Z")

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Hello, I want to find out if my account is saying pending and I want to go to live mode and I need a kind of guideline on the matter how I can go about

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## [Bank account still pending](https://community.rapyd.net/t/bank-account-still-pending/60184)

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**Author:** [@gabrimgr](https://community.rapyd.net/u/gabrimgr)\
**Replies:** 0\
**Last updated:** [August 4, 2026, 3:41pm UTC](https://community.rapyd.net/t/bank-account-still-pending/60184 "2026-08-04T15:41:21Z")

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My Rapyd account has been created more than 2 months ago. It has been collecting my money since the first day, but not even a single cent has been settled to my bank account so far, due to a wrong beneficiary name that n…

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## [Need help contacting Rapyd Support](https://community.rapyd.net/t/need-help-contacting-rapyd-support/60160)

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**Author:** [@asauma](https://community.rapyd.net/u/asauma)\
**Replies:** 0\
**Last updated:** [June 24, 2026, 11:27pm UTC](https://community.rapyd.net/t/need-help-contacting-rapyd-support/60160 "2026-06-24T23:27:57Z")

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Hi, I’m having trouble contacting Rapyd support after activating my account over a week ago. There is a message in my dashboard home that says: "Thank you for choosing Rapyd We have received your information, our team w…

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## [Dheeraj Sudan and Meenu Hinduja-How do I integrate Rapyd API into my website or app?](https://community.rapyd.net/t/dheeraj-sudan-and-meenu-hinduja-how-do-i-integrate-rapyd-api-into-my-website-or-app/60113)

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**Author:** [@Dheerajsudan](https://community.rapyd.net/u/Dheerajsudan)\
**Replies:** 0\
**Last updated:** [April 1, 2026, 11:20am UTC](https://community.rapyd.net/t/dheeraj-sudan-and-meenu-hinduja-how-do-i-integrate-rapyd-api-into-my-website-or-app/60113 "2026-04-01T11:20:58Z")

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My name is Dheeraj Sudan and I’m from the UK. I’m a software developer, and together with my wife, Meenu Hinduja. I’m looking to integrate Rapyd’s payment API into my website or app and would love to get some advice from…

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## [Apple Pay Not Showing in Sandbox - Domain Verification Option Missing](https://community.rapyd.net/t/apple-pay-not-showing-in-sandbox-domain-verification-option-missing/60104)

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**Author:** [@Qurexhi\_Boy](https://community.rapyd.net/u/Qurexhi_Boy)\
**Replies:** 0\
**Last updated:** [March 26, 2026, 12:55pm UTC](https://community.rapyd.net/t/apple-pay-not-showing-in-sandbox-domain-verification-option-missing/60104 "2026-03-26T12:55:55Z")

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I hope this email finds you well. I am writing to report an issue with Apple Pay integration in my Rapyd Sandbox account. Account Details: Account Name: T.Islam Account Environment: Sandbox Mode Integration Type: Chec…

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## [Dheeraj Sudan Meenu Hinduja How to handle webhooks for payment status updates?](https://community.rapyd.net/t/dheeraj-sudan-meenu-hinduja-how-to-handle-webhooks-for-payment-status-updates/60077)

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**Author:** [@Dheerajsudan](https://community.rapyd.net/u/Dheerajsudan)\
**Replies:** 0\
**Last updated:** [February 13, 2026, 6:19am UTC](https://community.rapyd.net/t/dheeraj-sudan-meenu-hinduja-how-to-handle-webhooks-for-payment-status-updates/60077 "2026-02-13T06:19:23Z")

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Hi, My name is Dheeraj Sudan and I’m from the UK. I’m a software developer, and together with my wife, Meenu Hinduja—we run a tech-based start-up. Can anyone share tips How to handle webhooks for payment status updates? …

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## [Fraud controls shipped without UX are just breaking changes](https://community.rapyd.net/t/fraud-controls-shipped-without-ux-are-just-breaking-changes/60060)

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**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Replies:** 0\
**Last updated:** [January 21, 2026, 4:43pm UTC](https://community.rapyd.net/t/fraud-controls-shipped-without-ux-are-just-breaking-changes/60060 "2026-01-21T16:43:09Z")

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Most fraud systems launch like this: “Ship strict rules now, deal with complaints later.” That’s equivalent to deploying a breaking change and calling it security. Takeaway: Fraud detection is part of the user interfa…

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## [False positives are a systems failure, not a risk win](https://community.rapyd.net/t/false-positives-are-a-systems-failure-not-a-risk-win/60055)

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**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\
**Replies:** 0\
**Last updated:** [January 20, 2026, 5:58pm UTC](https://community.rapyd.net/t/false-positives-are-a-systems-failure-not-a-risk-win/60055 "2026-01-20T17:58:17Z")

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Your fraud system didn’t “protect revenue.” It interrupted a legitimate user flow. From a developer perspective, false positives are unhandled edge cases showing up at scale. Takeaway: If valid transactions are being …

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## [Job applications on career page is not submittable on Rapyd website](https://community.rapyd.net/t/job-applications-on-career-page-is-not-submittable-on-rapyd-website/60047)

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**Author:** [@naseef\_ac](https://community.rapyd.net/u/naseef_ac)\
**Replies:** 0\
**Last updated:** [January 2, 2026, 6:02am UTC](https://community.rapyd.net/t/job-applications-on-career-page-is-not-submittable-on-rapyd-website/60047 "2026-01-02T06:02:26Z")

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I was trying to apply for the Full Stack Developer role through Rapyd career page, but it seems the application form isn’t submitting properly. It looks like there might be a development issue on the page that’s preventi…

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## [{ "status": { "error\_code": "INVALID\_CURRENCY", "status": "ERROR", "message": "The request attempted an operation that requires a currency, but the value was missing or not recognized. The request was rejected. Corrective actio](https://community.rapyd.net/t/status-error-code-invalid-currency-status-error-message-the-request-attempted-an-operation-that-requires-a-currency-but-the-value-was-missing-or-not-recognized-the-request-was-rejected-corrective-actio/60033)

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**Author:** [@Zeus\_z](https://community.rapyd.net/u/Zeus_z)\
**Replies:** 0\
**Last updated:** [December 4, 2025, 10:14am UTC](https://community.rapyd.net/t/status-error-code-invalid-currency-status-error-message-the-request-attempted-an-operation-that-requires-a-currency-but-the-value-was-missing-or-not-recognized-the-request-was-rejected-corrective-actio/60033 "2025-12-04T10:14:54Z")

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Here is my payment that I am trying to post but I’m still getting the error: { "amount": 101, "currency": "SGD", "customer": "cus\_63a8d27a05769f9d0edb7c8c7b7bd55z", "payment\_method": { "type": "sg\_mastercard\_ca…

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## [My Account is Shoing Pending, How can I move forward](https://community.rapyd.net/t/my-account-is-shoing-pending-how-can-i-move-forward/60026)

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**Author:** [@amandeokumar](https://community.rapyd.net/u/amandeokumar)\
**Replies:** 1\
**Last updated:** [November 17, 2025, 1:48pm UTC](https://community.rapyd.net/t/my-account-is-shoing-pending-how-can-i-move-forward/60026 "2025-11-17T13:48:11Z")

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Hello, I have created my Account but it’s showing pending, How can i move forward. Thanks..

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## [Account Activation Pending – No Response from Support](https://community.rapyd.net/t/account-activation-pending-no-response-from-support/59842)

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**Author:** [@lovezoom](https://community.rapyd.net/u/lovezoom)\
**Replies:** 3\
**Last updated:** [August 4, 2025, 6:22pm UTC](https://community.rapyd.net/t/account-activation-pending-no-response-from-support/59842 "2025-08-04T18:22:21Z")

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Hello Rapyd team, I registered for a Rapyd account and received the confirmation message: “Thank you for choosing Rapyd. We have received your information, our team will be in touch with you soon.” However, my account…

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## [Using sandbox keys with Rapyd sandbox collection](https://community.rapyd.net/t/using-sandbox-keys-with-rapyd-sandbox-collection/59846)

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**Author:** [@buddysolomons](https://community.rapyd.net/u/buddysolomons)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 4:08pm UTC](https://community.rapyd.net/t/using-sandbox-keys-with-rapyd-sandbox-collection/59846 "2025-07-14T16:08:53Z")

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Hey team, I want to use my sandbox access key and secret key to generate my own signature for each API request in the collection to get my transactions to land into the sandbox console so that I may view and illustrate r…

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## [Skipping the thank-you page with checkout page method or any if possible with laravel](https://community.rapyd.net/t/skipping-the-thank-you-page-with-checkout-page-method-or-any-if-possible-with-laravel/59827)

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**Author:** [@Assad](https://community.rapyd.net/u/Assad)\
**Replies:** 0\
**Last updated:** [July 1, 2025, 7:14pm UTC](https://community.rapyd.net/t/skipping-the-thank-you-page-with-checkout-page-method-or-any-if-possible-with-laravel/59827 "2025-07-01T19:14:18Z")

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Hi, I’m trying to skip the thank you page, I’m ending out on the default thank you page but I want to skip that and redirect users directly back to website I am working with laravel and implemented the checkout page met…

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## [Why is Rapyd.net Blocked in Zimbabwe? (Error 1009)](https://community.rapyd.net/t/why-is-rapyd-net-blocked-in-zimbabwe-error-1009/59743)

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**Author:** [@Brix](https://community.rapyd.net/u/Brix)\
**Replies:** 1\
**Last updated:** [April 11, 2025, 5:25pm UTC](https://community.rapyd.net/t/why-is-rapyd-net-blocked-in-zimbabwe-error-1009/59743 "2025-04-11T17:25:57Z")

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Subject/Title: Why is Rapyd.net Blocked in Zimbabwe? (Error 1009) Message: Hello Rapyd Team, I’m reaching out from Zimbabwe. Whenever I try to access https://www.rapyd.net, I receive the following error message: Err…

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## [Any tutorial how to make integration of Rapyd with my SaaS as Stripe Connect?](https://community.rapyd.net/t/any-tutorial-how-to-make-integration-of-rapyd-with-my-saas-as-stripe-connect/59688)

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**Author:** [@Anatoliy](https://community.rapyd.net/u/Anatoliy)\
**Replies:** 0\
**Last updated:** [February 14, 2025, 12:43pm UTC](https://community.rapyd.net/t/any-tutorial-how-to-make-integration-of-rapyd-with-my-saas-as-stripe-connect/59688 "2025-02-14T12:43:21Z")

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Hello, I try to move from Stripe to Rapyd, but I would like to know how to make same integration like Stripe Connect has?

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## [Sg\_paynow\_bank MISSING\_PAYMENT\_METHOD\_REQUIRED\_FIELD - \[CUSTOMER\]](https://community.rapyd.net/t/sg-paynow-bank-missing-payment-method-required-field-customer/59678)

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**Author:** [@Mario\_Lambrix](https://community.rapyd.net/u/Mario_Lambrix)\
**Replies:** 0\
**Last updated:** [February 10, 2025, 1:44pm UTC](https://community.rapyd.net/t/sg-paynow-bank-missing-payment-method-required-field-customer/59678 "2025-02-10T13:44:03Z")

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Hi, when i post: {“amount”: “125.00”, “currency”: “SGD”, “payment\_method”: { “type”: “sg\_paynow\_bank”}} to https://sandboxapi.rapyd.net/v1/payments i get back following error code: “error\_code”:“MISSING\_PAYMENT\_ME…

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## [How do I authenticate API requests to Rapyd?](https://community.rapyd.net/t/how-do-i-authenticate-api-requests-to-rapyd/59584)

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**Author:** [@Filip.bank](https://community.rapyd.net/u/Filip.bank)\
**Replies:** 1\
**Last updated:** [December 3, 2024, 5:04pm UTC](https://community.rapyd.net/t/how-do-i-authenticate-api-requests-to-rapyd/59584 "2024-12-03T17:04:55Z")

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What should I include specifically in the header parameters to authenticate API requests?

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## [Necesito acesor](https://community.rapyd.net/t/necesito-acesor/59464)

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**Author:** [@Johana\_elizabeth\_Ama](https://community.rapyd.net/u/Johana_elizabeth_Ama)\
**Replies:** 1\
**Last updated:** [September 23, 2024, 4:54pm UTC](https://community.rapyd.net/t/necesito-acesor/59464 "2024-09-23T16:54:20Z")

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Hola desde el 17 de septiembre tenía que llegar mi pago a mi Nequi y aún no me llega no se que está pasando con esto y tango no me ha reembolsado tampoco los diamantes y ustedes no se comunican con nosotros necesito un a…

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## [De un pago](https://community.rapyd.net/t/de-un-pago/59463)

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**Author:** [@Daniela\_12\_19](https://community.rapyd.net/u/Daniela_12_19)\
**Replies:** 1\
**Last updated:** [September 23, 2024, 1:59pm UTC](https://community.rapyd.net/t/de-un-pago/59463 "2024-09-23T13:59:07Z")

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hola un cordial saludo me dijo a la entidad rapyd en busca de una soluciones que tengo varios pagos pendientes y los pagos siempre llegan por esta entidad y me gustaría saber si me podrías informar si a un ustedes tienen…

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## [Cómo puedo activar mi cuenta para que me llegue dinero?](https://community.rapyd.net/t/como-puedo-activar-mi-cuenta-para-que-me-llegue-dinero/59454)

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**Author:** [@Lui](https://community.rapyd.net/u/Lui)\
**Replies:** 1\
**Last updated:** [September 11, 2024, 5:32pm UTC](https://community.rapyd.net/t/como-puedo-activar-mi-cuenta-para-que-me-llegue-dinero/59454 "2024-09-11T17:32:40Z")

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Cómo puedo activar mi cuenta para que me llegue dinero

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## [Who to withdraw payments](https://community.rapyd.net/t/who-to-withdraw-payments/59442)

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**Author:** [@Nozipho\_Sithole](https://community.rapyd.net/u/Nozipho_Sithole)\
**Replies:** 1\
**Last updated:** [September 6, 2024, 2:42pm UTC](https://community.rapyd.net/t/who-to-withdraw-payments/59442 "2024-09-06T14:42:35Z")

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Good day, I need assistance with a withdrawal. I have proof of payment that was sent to me on the 1st of September, but I have not received the payment from the bank. The person is occupying the accommodation without ma…

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## [Where to find the Agreement ID, TOF, MID, MCC and more](https://community.rapyd.net/t/where-to-find-the-agreement-id-tof-mid-mcc-and-more/59441)

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**Author:** [@Team\_NoPayn](https://community.rapyd.net/u/Team_NoPayn)\
**Replies:** 0\
**Last updated:** [September 2, 2024, 3:11pm UTC](https://community.rapyd.net/t/where-to-find-the-agreement-id-tof-mid-mcc-and-more/59441 "2024-09-02T15:11:49Z")

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Hi, Anybody know how as a partner how to acquire the Terminal ID, Agreement ID, TOF, MID and MCC of your clients? There is nothing to see from the PArtner Portal. I need it to connect to a 3rd party gateway using Rapyd/…

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## [Developing plugin for nopCommerce eCommerce cart](https://community.rapyd.net/t/developing-plugin-for-nopcommerce-ecommerce-cart/59398)

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**Author:** [@ShayHeuston](https://community.rapyd.net/u/ShayHeuston)\
**Replies:** 0\
**Last updated:** [July 10, 2024, 3:44pm UTC](https://community.rapyd.net/t/developing-plugin-for-nopcommerce-ecommerce-cart/59398 "2024-07-10T15:44:04Z")

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I am checking is anyone on this forum has experience of developing a plugin or integration of Rapyd with the nopCommerce cart system?

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## [Compliance Requirements for Payouts with Rapyd API](https://community.rapyd.net/t/compliance-requirements-for-payouts-with-rapyd-api/59391)

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**Author:** [@Mariakovacs.Dev](https://community.rapyd.net/u/Mariakovacs.Dev)\
**Replies:** 1\
**Last updated:** [July 1, 2024, 8:36pm UTC](https://community.rapyd.net/t/compliance-requirements-for-payouts-with-rapyd-api/59391 "2024-07-01T20:36:20Z")

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Hey everyone, I’m working on integrating with Rapyd’s API for a fintech project, and I’m hitting a snag. Specifically, I’m trying to implement the payout functionality, but I’m having trouble with the compliance requirem…

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## [Cant activate account](https://community.rapyd.net/t/cant-activate-account/59382)

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**Author:** [@niccolo.fant](https://community.rapyd.net/u/niccolo.fant)\
**Replies:** 3\
**Last updated:** [June 28, 2024, 1:39pm UTC](https://community.rapyd.net/t/cant-activate-account/59382 "2024-06-28T13:39:14Z")

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I know this might not be the right place to ask about account activation, but without it being active i cannot send a support ticket from the client support dashboard page. This is what i get in my “Get started” page (i…

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## [How to Get Paid?](https://community.rapyd.net/t/how-to-get-paid/59370)

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**Author:** [@canadaglobalacademy](https://community.rapyd.net/u/canadaglobalacademy)\
**Replies:** 1\
**Last updated:** [June 21, 2024, 10:48am UTC](https://community.rapyd.net/t/how-to-get-paid/59370 "2024-06-21T10:48:50Z")

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Do credit card payments we collect online simply go to our WALLET? Pls clarify? Or Where can we add our bank account for payment? (We use 1. USD bank account in UAE and 2. USD bank account is USA (Prefer the UAE one to …

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## [Payment Methods](https://community.rapyd.net/t/payment-methods/59323)

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**Author:** [@Alexis-Dubois](https://community.rapyd.net/u/Alexis-Dubois)\
**Replies:** 2\
**Last updated:** [May 23, 2024, 5:37am UTC](https://community.rapyd.net/t/payment-methods/59323 "2024-05-23T05:37:12Z")

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Is there a list of payment method types versus having to make an API call?

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## [Como puedo verificar mi pago de tango](https://community.rapyd.net/t/como-puedo-verificar-mi-pago-de-tango/58385)

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**Author:** [@Mila\_Bitar](https://community.rapyd.net/u/Mila_Bitar)\
**Replies:** 5\
**Last updated:** [May 16, 2024, 11:15am UTC](https://community.rapyd.net/t/como-puedo-verificar-mi-pago-de-tango/58385 "2024-05-16T11:15:34Z")

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Como puedo crear una cuenta rapyd para recibir mi pago de tango

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