# šŸ™‹šŸ½ā€ā™€ļøšŸ™‹šŸ½ā€ā™‚ļø Ask Questions **URL:** https://community.rapyd.net/c/rapyd-api-resources/rapyd-api-ask-questions/22.md?page=1 [Latest](https://community.rapyd.net/latest.md) Ā· [Categories](https://community.rapyd.net/categories.md) Ā· [Tags](https://community.rapyd.net/tags.md) **Page:** 2 --- ## [Sandbox vs live mode for Rapyd Payment testing](https://community.rapyd.net/t/sandbox-vs-live-mode-for-rapyd-payment-testing/1306)
**Author:** [@Vishal\_Vashist](https://community.rapyd.net/u/Vishal_Vashist)\ **Replies:** 5\ **Last updated:** [August 22, 2023, 12:30pm UTC](https://community.rapyd.net/t/sandbox-vs-live-mode-for-rapyd-payment-testing/1306 "2023-08-22T12:30:26Z")
I want to know the things I should keep in mind while writing up code and testing it in both live and sandbox mode. Currently I am using all the payment category types like CARD, bank redirect, ewallets. For sandbox modeā€¦ --- ## [Unable to verify webhook signature on Node.JS](https://community.rapyd.net/t/unable-to-verify-webhook-signature-on-node-js/58836)
**Author:** [@nettle\_kieran](https://community.rapyd.net/u/nettle_kieran)\ **Replies:** 1\ **Last updated:** [August 21, 2023, 9:41am UTC](https://community.rapyd.net/t/unable-to-verify-webhook-signature-on-node-js/58836 "2023-08-21T09:41:26Z")
Hello, I am trying to verify the webhook signature and I cannot get it working. I am following https://docs.rapyd.net/en/webhook-authentication.html guide, but the calculated signature is different from the signature seā€¦ --- ## [Refunds](https://community.rapyd.net/t/refunds/58694)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [May 18, 2023, 9:56pm UTC](https://community.rapyd.net/t/refunds/58694 "2023-05-18T21:56:22Z")
Rapyd offers the ability to process refunds for your customers using the Rapyd API or the Client Portal Dashboard. After a customer has purchased an item and the payment status is CLO (closed) a refund can be made. When ā€¦ --- ## [Two-Step Payment](https://community.rapyd.net/t/two-step-payment/58728)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [June 1, 2023, 9:05pm UTC](https://community.rapyd.net/t/two-step-payment/58728 "2023-06-01T21:05:16Z")
A Two-Step Payment is a way to get card authorization while the customerā€™s order on your website is being assembled, or processed. The Two-Step Payment flow first authorizes the card, and when the order is shipped, you aā€¦ --- ## [API error: ROUTE\_PERMISSION\_ERROR](https://community.rapyd.net/t/api-error-route-permission-error/58711)
**Author:** [@Damiano\_Caffa](https://community.rapyd.net/u/Damiano_Caffa)\ **Replies:** 1\ **Last updated:** [May 25, 2023, 4:00pm UTC](https://community.rapyd.net/t/api-error-route-permission-error/58711 "2023-05-25T16:00:37Z")
Hi, I am using to API endpoint /products to create a plan. It works on development (sandbox environment), however on production (live environment) I get the following error: { "status": { "error\_code": "ROUā€¦ --- ## [Production Credential Permission](https://community.rapyd.net/t/production-credential-permission/39095)
**Author:** [@Abdul\_Waheed](https://community.rapyd.net/u/Abdul_Waheed)\ **Replies:** 9\ **Last updated:** [May 25, 2023, 3:44pm UTC](https://community.rapyd.net/t/production-credential-permission/39095 "2023-05-25T15:44:05Z")
We are getting this error when we are using production credentials but working fine on sandbox env. "error\_code": "ROUTE\_PERMISSION\_ERROR", "status": "ERROR", "message": "The request failed due to lack of peā€¦ --- ## [Partial Refunds](https://community.rapyd.net/t/partial-refunds/58659)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [May 12, 2023, 8:21pm UTC](https://community.rapyd.net/t/partial-refunds/58659 "2023-05-12T20:21:59Z")
As you accept payments with the Rapyd API, you can offer top notch service to your customers by providing a way for full, or partial refunds. If you are an enterprise company, refunds could be a daily occurrence. As yourā€¦ --- ## [Having Trouble with Payment Method](https://community.rapyd.net/t/having-trouble-with-payment-method/58569)
**Author:** [@ttlam1234x](https://community.rapyd.net/u/ttlam1234x)\ **Replies:** 1\ **Last updated:** [April 14, 2023, 7:32pm UTC](https://community.rapyd.net/t/having-trouble-with-payment-method/58569 "2023-04-14T19:32:46Z")
Hi Everyone, I am having issue with IDR and PHP currency. For IDR (Indonesia), it shows Ovo, Linkaja and Dana. However it no longer shows in prod/live Rapyd. Same as PHP. Can somebody help please. Thank you so much ā€¦ --- ## [Error UNAUTHORIZED\_API\_CALL with Post Method JAVA](https://community.rapyd.net/t/error-unauthorized-api-call-with-post-method-java/58545)
**Author:** [@jcanare2](https://community.rapyd.net/u/jcanare2)\ **Replies:** 4\ **Last updated:** [April 6, 2023, 11:37am UTC](https://community.rapyd.net/t/error-unauthorized-api-call-with-post-method-java/58545 "2023-04-06T11:37:14Z")
Good morning guys, greetings! Iā€™m having problems when making a request of type POST in Java. This is the way I analyze the body: Gson gson = new Gson(); String bodyString = gson.toJson(address); String to be encrypā€¦ --- ## [Running into error while demoing Rapyd on Java](https://community.rapyd.net/t/running-into-error-while-demoing-rapyd-on-java/58265)
**Author:** [@Main\_Method](https://community.rapyd.net/u/Main_Method)\ **Replies:** 9\ **Last updated:** [April 3, 2023, 4:34pm UTC](https://community.rapyd.net/t/running-into-error-while-demoing-rapyd-on-java/58265 "2023-04-03T16:34:46Z")
Hi guys. Iā€™m demoing Rapydā€™s payment Gateway API for Java. When I run my demo webapp, I receive an error that reads: {ā€œstatusā€:{ā€œerror\_codeā€:ā€œUNAUTHENTICATED\_API\_CALLā€,ā€œstatusā€:ā€œERRORā€,ā€œmessageā€:ā€œThe API received a reā€¦ --- ## [Rapyd API Checkout Page with Promo/Discount](https://community.rapyd.net/t/rapyd-api-checkout-page-with-promo-discount/58508)
**Author:** [@jaeioung](https://community.rapyd.net/u/jaeioung)\ **Replies:** 4\ **Last updated:** [March 28, 2023, 5:59pm UTC](https://community.rapyd.net/t/rapyd-api-checkout-page-with-promo-discount/58508 "2023-03-28T17:59:52Z")
Hi! I have a checkout page and have looked at the docs but is there any way to add cart item/payment fees for a promo code/discount that would automatically reduce the amount total? Thanks for any help! --- ## [šŸŽ Win a Swag Kit - Test Rapyd Request Signature Repo](https://community.rapyd.net/t/win-a-swag-kit-test-rapyd-request-signature-repo/58344)
**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\ **Replies:** 16\ **Last updated:** [March 22, 2023, 5:54pm UTC](https://community.rapyd.net/t/win-a-swag-kit-test-rapyd-request-signature-repo/58344 "2023-03-22T17:54:57Z")
Have a few minutes? Test this Request Signature code sample and tell us if it helps or not? Document your findings and what we should change to make it easier and Rapyd Developer Community will send you a free swag kit. ā€¦ --- ## [Multiple Card Programs in Sandbox](https://community.rapyd.net/t/multiple-card-programs-in-sandbox/58345)
**Author:** [@Angela\_Crepaldi](https://community.rapyd.net/u/Angela_Crepaldi)\ **Replies:** 1\ **Last updated:** [January 26, 2023, 9:18pm UTC](https://community.rapyd.net/t/multiple-card-programs-in-sandbox/58345 "2023-01-26T21:18:40Z")
Hello! Iā€™d like to test different card programs. Is it possible to have more than one card program in the sandbox environment? How could I create a second card program in sandbox? --- ## [Doubts regarding APIs in Node.js](https://community.rapyd.net/t/doubts-regarding-apis-in-node-js/474)
**Author:** [@neel](https://community.rapyd.net/u/neel)\ **Replies:** 4\ **Last updated:** [January 17, 2023, 9:10pm UTC](https://community.rapyd.net/t/doubts-regarding-apis-in-node-js/474 "2023-01-17T21:10:15Z")
Hey everyone, if you have doubts regarding usage of Rapyd APIs using Node.js (both JavaScript and TypeScript), add your question in comment and I will try to help you out. --- ## [Requested\_currency not working in checkout page](https://community.rapyd.net/t/requested-currency-not-working-in-checkout-page/58237)
**Author:** [@gazeeb](https://community.rapyd.net/u/gazeeb)\ **Replies:** 3\ **Last updated:** [December 29, 2022, 6:00pm UTC](https://community.rapyd.net/t/requested-currency-not-working-in-checkout-page/58237 "2022-12-29T18:00:29Z")
when i am trying to use requested\_currency in Api call .i am not able to complete payment but it is working without requested\_currency .can anybody tell why this happen only with requested\_currency .how can i use Requesā€¦ --- ## [What does this ERROR code means "UNAUTHENTICATED\_API\_CALL"?](https://community.rapyd.net/t/what-does-this-error-code-means-unauthenticated-api-call/4176)
**Author:** [@jy967845](https://community.rapyd.net/u/jy967845)\ **Replies:** 9\ **Last updated:** [August 19, 2022, 10:06pm UTC](https://community.rapyd.net/t/what-does-this-error-code-means-unauthenticated-api-call/4176 "2022-08-19T22:06:50Z")
Hello, I am getting this error code on Create Customer API. I did not find explanation for this Error Code. I am not getting what I am doing wrong, Incorrect api Creadetails or account verification or incorrect api urā€¦ --- ## [Mobile Payments](https://community.rapyd.net/t/mobile-payments/58236)
**Author:** [@codeaxen](https://community.rapyd.net/u/codeaxen)\ **Replies:** 5\ **Last updated:** [December 16, 2022, 9:56pm UTC](https://community.rapyd.net/t/mobile-payments/58236 "2022-12-16T21:56:01Z")
is there a possibility of integrating local Mobile payments api ? i tried to read the documents but could not find anything related to Mobile payments in the Collect API with local service providers. e.g in our countrā€¦ --- ## [Test credit cards for checkout page?](https://community.rapyd.net/t/test-credit-cards-for-checkout-page/58155)
**Author:** [@dlupo](https://community.rapyd.net/u/dlupo)\ **Replies:** 7\ **Last updated:** [December 11, 2022, 1:12pm UTC](https://community.rapyd.net/t/test-credit-cards-for-checkout-page/58155 "2022-12-11T13:12:38Z")
Hello, I cannot find where are the testing credit cards for the checkout page. We are testing a payment in a checkout page using Brazil as the country, everything renders as intended, but when using the cards from Testinā€¦ --- ## [How to mark an invoice as void or uncollectible](https://community.rapyd.net/t/how-to-mark-an-invoice-as-void-or-uncollectible/58201)
**Author:** [@first\_last1](https://community.rapyd.net/u/first_last1)\ **Replies:** 2\ **Last updated:** [December 7, 2022, 7:04am UTC](https://community.rapyd.net/t/how-to-mark-an-invoice-as-void-or-uncollectible/58201 "2022-12-07T07:04:24Z")
How to mark an invoice as void or uncollectible. I am not able to change the status of the invoice to open --- ## [How do I call the apis in point of sale](https://community.rapyd.net/t/how-do-i-call-the-apis-in-point-of-sale/58200)
**Author:** [@first\_last1](https://community.rapyd.net/u/first_last1)\ **Replies:** 1\ **Last updated:** [December 6, 2022, 9:06pm UTC](https://community.rapyd.net/t/how-do-i-call-the-apis-in-point-of-sale/58200 "2022-12-06T21:06:15Z")
How do I call the apis in point of sale I am not able to find the pos id --- ## [Legal obligations from Rapyd when going live in production](https://community.rapyd.net/t/legal-obligations-from-rapyd-when-going-live-in-production/58135)
**Author:** [@dlupo](https://community.rapyd.net/u/dlupo)\ **Replies:** 1\ **Last updated:** [November 18, 2022, 11:25pm UTC](https://community.rapyd.net/t/legal-obligations-from-rapyd-when-going-live-in-production/58135 "2022-11-18T23:25:06Z")
We are planning to go live in production by the end of the month in a close alpha test. I canā€™t find any obligations from Rapyd in the docs, by obligations I mean things that we need to do before going live, besides haviā€¦ --- ## [READ: If you need production support, please open a ticket at https://support.rapyd.net/](https://community.rapyd.net/t/read-if-you-need-production-support-please-open-a-ticket-at-https-support-rapyd-net/1617)
**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\ **Replies:** 0\ **Last updated:** [March 1, 2022, 7:00am UTC](https://community.rapyd.net/t/read-if-you-need-production-support-please-open-a-ticket-at-https-support-rapyd-net/1617 "2022-03-01T07:00:00Z")
READ: If you are a client of Rapyd and have a PRODUCTION issue you must open a ticket at https://support.rapyd.net/ to get in the queue for assistance. --- ## [\[Discord\] Limits on Virtual Account Numbers](https://community.rapyd.net/t/discord-limits-on-virtual-account-numbers/9054)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 2\ **Last updated:** [June 23, 2022, 10:44pm UTC](https://community.rapyd.net/t/discord-limits-on-virtual-account-numbers/9054 "2022-06-23T22:44:37Z")
A scaling question. Is there any effective limit on how many virtual account numbers a particular developer account can create? Hundreds? Thousands? More? --- ## [I Need help about: ERROR\_CREATE\_PAYMENT](https://community.rapyd.net/t/i-need-help-about-error-create-payment/2138)
**Author:** [@Jax.Yang](https://community.rapyd.net/u/Jax.Yang)\ **Replies:** 20\ **Last updated:** [June 14, 2022, 12:20pm UTC](https://community.rapyd.net/t/i-need-help-about-error-create-payment/2138 "2022-06-14T12:20:20Z")
Hello everyone, I meet a problem when I clicking place order button after creating checkout page, the page send out an ajax, And this ajax reponds with 400, the detial is following: {ā€œstatusā€:{ā€œerror\_codeā€:ā€œERROR\_CREAā€¦ --- ## [Calculation of Signature](https://community.rapyd.net/t/calculation-of-signature/288)
**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\ **Replies:** 2\ **Last updated:** [November 2, 2022, 3:27pm UTC](https://community.rapyd.net/t/calculation-of-signature/288 "2022-11-02T15:27:31Z")
Here is a great doc on the Request Signature that will help. Alternatively here is our sample Postman Collection that you can download and look at the Pre-request Script. var timestamp = (Math.floor(new Date().getTime(ā€¦ --- ## [Card verfifcation is done automatically?](https://community.rapyd.net/t/card-verfifcation-is-done-automatically/58016)
**Author:** [@KESHAV\_MAHESHWARI](https://community.rapyd.net/u/KESHAV_MAHESHWARI)\ **Replies:** 1\ **Last updated:** [November 1, 2022, 4:38pm UTC](https://community.rapyd.net/t/card-verfifcation-is-done-automatically/58016 "2022-11-01T16:38:06Z")
Is the card verification done automatically by rapyd ? That is why I am getting error I passed { ā€œnameā€: ā€œJane Doeā€, ā€œbusiness\_vat\_idā€: ā€œ123456666ā€, ā€œemailā€: ā€œjanedoe6666@rapyd.netā€, ā€œewalletā€: ā€œewallet\_2ecf07bā€¦ --- ## [Successfully! use all Rapyd payment APIs!](https://community.rapyd.net/t/successfully-use-all-rapyd-payment-apis/57980)
**Author:** [@Musharaf\_ullah](https://community.rapyd.net/u/Musharaf_ullah)\ **Replies:** 2\ **Last updated:** [October 27, 2022, 4:04am UTC](https://community.rapyd.net/t/successfully-use-all-rapyd-payment-apis/57980 "2022-10-27T04:04:04Z")
yahoo! we are the first to use Rapyd Payment Api in an E-commerce store using Php/Laravel and also in cake PHP (core PHP). if anyone need help with the code contact me on musharafullah210565@gmail.com (full stack web devā€¦ --- ## ["message": "access\_key header is not valid"](https://community.rapyd.net/t/message-access-key-header-is-not-valid/57978)
**Author:** [@KESHAV\_MAHESHWARI](https://community.rapyd.net/u/KESHAV_MAHESHWARI)\ **Replies:** 4\ **Last updated:** [October 26, 2022, 11:26pm UTC](https://community.rapyd.net/t/message-access-key-header-is-not-valid/57978 "2022-10-26T23:26:23Z")
Despite adding write credentials I am getting ā€œmessageā€: ā€œaccess\_key header is not validā€ I have perfectly copied the access keys --- ## [Invalid wallet client category](https://community.rapyd.net/t/invalid-wallet-client-category/57959)
**Author:** [@Musharaf\_ullah](https://community.rapyd.net/u/Musharaf_ullah)\ **Replies:** 4\ **Last updated:** [October 26, 2022, 5:30am UTC](https://community.rapyd.net/t/invalid-wallet-client-category/57959 "2022-10-26T05:30:26Z")
Hi, my name is Musharaf and my profession is web developer I am using rapyd API for my project for getting payment.I am stuck sometimes because the documentation of rapyd is too long .so my question is that after creatinā€¦ --- ## [How to change payout fund status automatically!](https://community.rapyd.net/t/how-to-change-payout-fund-status-automatically/57967)
**Author:** [@Musharaf\_ullah](https://community.rapyd.net/u/Musharaf_ullah)\ **Replies:** 1\ **Last updated:** [October 25, 2022, 6:10pm UTC](https://community.rapyd.net/t/how-to-change-payout-fund-status-automatically/57967 "2022-10-25T18:10:55Z")
ok, my second question is that. when I transfer a fund from my business e-wallet to the clientā€™s e-wallet then I need to go into my dashboard to allow the fund. I donā€™t want to go to the dashboard and allow this I want tā€¦ [Previous page](https://community.rapyd.net/c/rapyd-api-resources/rapyd-api-ask-questions/22.md) [Next page](https://community.rapyd.net/c/rapyd-api-resources/rapyd-api-ask-questions/22.md?page=2)