# Getting Started **URL:** https://community.rapyd.net/c/business-resources/getting-started/45.md [Latest](https://community.rapyd.net/latest.md) · [Categories](https://community.rapyd.net/categories.md) · [Tags](https://community.rapyd.net/tags.md) --- ## [About the Getting Started category](https://community.rapyd.net/t/about-the-getting-started-category/1822)
**Author:** [@drew.harris](https://community.rapyd.net/u/drew.harris)\ **Replies:** 2\ **Last updated:** [August 11, 2022, 10:03am UTC](https://community.rapyd.net/t/about-the-getting-started-category/1822 "2022-08-11T10:03:09Z")
Questions answered about getting started with your Rapyd account. --- ## [Shopify Plugin Credential Keys Error](https://community.rapyd.net/t/shopify-plugin-credential-keys-error/58845)
**Author:** [@Reagan\_Andersson](https://community.rapyd.net/u/Reagan_Andersson)\ **Replies:** 3\ **Last updated:** [August 25, 2023, 3:38pm UTC](https://community.rapyd.net/t/shopify-plugin-credential-keys-error/58845 "2023-08-25T15:38:50Z")
Hi, I’m new to this community. I tried to connect Rapyd with Shopify but I kept getting an error message after inputting the credential keys. I’ve tried several times but it still won’t let me through. What can I do? … --- ## [How to Link a Card to a Contact](https://community.rapyd.net/t/how-to-link-a-card-to-a-contact/1842)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/how-to-link-a-card-to-a-contact/1842 "2022-02-01T07:00:00Z")
You can link a card to a contact, or Rapyd Wallet in Client Portal through the following steps: Sign in as described in Accessing the Client Portal. Navigate to Wallets \> Contacts . a. The Contacts page appears. C… --- ## [How Long Does it Take for My Account to be Activated?](https://community.rapyd.net/t/how-long-does-it-take-for-my-account-to-be-activated/1877)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [March 1, 2023, 5:00am UTC](https://community.rapyd.net/t/how-long-does-it-take-for-my-account-to-be-activated/1877 "2023-03-01T05:00:00Z")
Verifying your account & KYB (Know Your Business) Once you sign up in Client Portal and apply to activate your account (submit your KYB), our compliance review and approval can take up to 30 days. Learn more on ho… --- ## [Viewing and Downloading Transaction Reports](https://community.rapyd.net/t/viewing-and-downloading-transaction-reports/1885)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/viewing-and-downloading-transaction-reports/1885 "2022-02-01T08:00:00Z")
Rapyd provides various financial reports which can be run, viewed and downloaded from the Client Portal. Additionally, some reports can be provided upon request. Listed below are the reports available to clients: Merch… --- ## [Ecwid: Rapyd Payments App](https://community.rapyd.net/t/ecwid-rapyd-payments-app/1873)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/ecwid-rapyd-payments-app/1873 "2022-02-01T07:00:00Z")
Ecwid Supported Countries (You must be domiciled here in order to accept payments): Americas Region Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Mexico, … --- ## [Steps to Opening a Rapyd Account](https://community.rapyd.net/t/steps-to-opening-a-rapyd-account/1853)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/steps-to-opening-a-rapyd-account/1853 "2022-02-01T07:00:00Z")
Any business can open an account with Rapyd. To open your account visit the Sign-Up page. Sign Up Complete the required fields on the sign-up page. Click ‘submit’, then you’ll need to verify your email and provide a ph… --- ## [I Do Not Have a Tax ID or Business Incorporation Number](https://community.rapyd.net/t/i-do-not-have-a-tax-id-or-business-incorporation-number/1831)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/i-do-not-have-a-tax-id-or-business-incorporation-number/1831 "2022-02-01T07:00:00Z")
What to do if you do not have a tax ID or Business Incorporation Number? A Tax ID and Business Incorporation Number are required to activate your account. If you have a registered business in your selected country, yo… --- ## [My Account is Registered in the Wrong Country. What Can I Do?](https://community.rapyd.net/t/my-account-is-registered-in-the-wrong-country-what-can-i-do/1875)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/my-account-is-registered-in-the-wrong-country-what-can-i-do/1875 "2022-02-01T07:00:00Z")
Signing up for an account in Client Portal. The country you select must match the country your company is registered and domiciled. Your account will not be approved if there is a mismatch. It is not possible to chang… --- ## [Change Your MFA Login Preference](https://community.rapyd.net/t/change-your-mfa-login-preference/1833)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/change-your-mfa-login-preference/1833 "2022-02-01T07:00:00Z")
Your account login uses MFA for verification. You can switch between SMS text and using an authenticator application. When using an authentication app preference, you can set up a TOTP (Time-based One Time Password) appl… --- ## [Linking Multiple Users to One Account](https://community.rapyd.net/t/linking-multiple-users-to-one-account/1882)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/linking-multiple-users-to-one-account/1882 "2022-02-01T07:00:00Z")
User permissions in client portal. Client accounts can be managed by multiple users with different roles in client portal. The following roles describe the different permissions settings for each user: Task Owner … --- ## [Rapyd Client Wallet Setup](https://community.rapyd.net/t/rapyd-client-wallet-setup/1865)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/rapyd-client-wallet-setup/1865 "2022-02-01T07:00:00Z")
The Rapyd Client Wallet has the following features: Storing funds collected from outside sources. Managing accounts in multiple currencies. Converting currency. Sending money to and receiving money from other wallets. S… --- ## [Reasons Rapyd Declines Applications and Can't Activate Your Account](https://community.rapyd.net/t/reasons-rapyd-declines-applications-and-cant-activate-your-account/1867)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/reasons-rapyd-declines-applications-and-cant-activate-your-account/1867 "2022-02-01T07:00:00Z")
Why your business may not be approved. Rapyd is a financial technology provider and with that comes restrictions regarding the use of our products and services. Generally, we decline applications because working toget… --- ## [I have completed my KYB application, but haven’t heard back](https://community.rapyd.net/t/i-have-completed-my-kyb-application-but-haven-t-heard-back/1834)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/i-have-completed-my-kyb-application-but-haven-t-heard-back/1834 "2022-02-01T07:00:00Z")
Rapyd has thousands of applications that all require reviewal of account information to abide by the guidelines regarding the businesses, products, and services. If you have fully submitted your forms to Activate Your Ac… --- ## [Linking Your Bank Account in Client Portal](https://community.rapyd.net/t/linking-your-bank-account-in-client-portal/1881)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/linking-your-bank-account-in-client-portal/1881 "2022-02-01T07:00:00Z")
Link your bank account to fund your wallet or disburse to your bank account. You can link multiple bank accounts to your client account. Your company might need separate accounts for different currencies or different …