# 💼 Business Resources **URL:** https://community.rapyd.net/c/business-resources/44.md?page=2 [Latest](https://community.rapyd.net/latest.md) · [Categories](https://community.rapyd.net/categories.md) · [Tags](https://community.rapyd.net/tags.md) **Page:** 3 --- ## [Do you accept American Express or Discover Cards](https://community.rapyd.net/t/do-you-accept-american-express-or-discover-cards/1837)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/do-you-accept-american-express-or-discover-cards/1837 "2022-02-01T08:00:00Z")
There are select countries with available American Express or Discover Card payment methods. American Express Cards Payment Method Type Country Currencies th\_amex\_card Thailand (TH) THB sg\_amex\_card Singapore … --- ## [Adding New Users to Your Account](https://community.rapyd.net/t/adding-new-users-to-your-account/1864)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/adding-new-users-to-your-account/1864 "2022-02-01T08:00:00Z")
You can invite new users to the Client Portal from the Users page. This procedure requires Owner, Administrator, or Editor privileges. How to Invite a User Sign in as described in Signing in to the Client Portal and n… --- ## [Where Can I Find an Invoice?](https://community.rapyd.net/t/where-can-i-find-an-invoice/1835)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/where-can-i-find-an-invoice/1835 "2022-02-01T08:00:00Z")
If you are seeking an invoice from a merchant you purchased from with Rapyd on the description of your order you will still need to follow up with the merchant you purchased from. For client invoices, you may go to the C… --- ## [Xero: Rapyd Payments Add-On](https://community.rapyd.net/t/xero-rapyd-payments-add-on/1872)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/xero-rapyd-payments-add-on/1872 "2022-02-01T08:00:00Z")
Xero Supported Countries (You must be domiciled here in order to accept payments): Americas Region Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Mexico, P… --- ## [Rapyd's Included Fraud Protection](https://community.rapyd.net/t/rapyds-included-fraud-protection/1907)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/rapyds-included-fraud-protection/1907 "2022-02-01T08:00:00Z")
Rapyd offers Rapyd Protect, a proprietary fraud engine, that includes tools for users to create rules that can block, allow, or review payments. Features include: Multifaceted Fraud Protection: Better identify high-r… --- ## [Manage or Delete Users in Client Portal](https://community.rapyd.net/t/manage-or-delete-users-in-client-portal/1880)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/manage-or-delete-users-in-client-portal/1880 "2022-02-01T08:00:00Z")
You can manage your users associated with your account to change their role or remove them from client portal. How to Change a User’s Role Sign in as described in Accessing the Client Portal and navigate to My Settings… --- ## [Activate and Deactivate Payment Methods in my Account](https://community.rapyd.net/t/activate-and-deactivate-payment-methods-in-my-account/1883)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/activate-and-deactivate-payment-methods-in-my-account/1883 "2022-02-01T08:00:00Z")
As an account administrator you can activate or deactivate payment methods with your account in client portal. Steps to deactivate a payment method Log into your account in Client Portal. Go to My Settings \> Payment … --- ## [Using Strong Customer Authentication and Enforcement Date](https://community.rapyd.net/t/using-strong-customer-authentication-and-enforcement-date/1905)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/using-strong-customer-authentication-and-enforcement-date/1905 "2022-02-01T08:00:00Z")
The role of SCA (Strong Customer Authentication) is to reduce fraud and increase online payments security. PSD2 requires SCA to be used in all customer-initiated online payments within Europe and for online card payments… --- ## [Restricted and Prohibited Businesses](https://community.rapyd.net/t/restricted-and-prohibited-businesses/1860)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/restricted-and-prohibited-businesses/1860 "2022-02-01T08:00:00Z")
Please review the full list of prohibited and restricted products and services on our website. Rapyd has strict guidelines regarding the businesses, products, and services that we deem to be prohibited or restricted fro… --- ## [Viewing and Downloading Transaction Reports](https://community.rapyd.net/t/viewing-and-downloading-transaction-reports/1885)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/viewing-and-downloading-transaction-reports/1885 "2022-02-01T08:00:00Z")
Rapyd provides various financial reports which can be run, viewed and downloaded from the Client Portal. Additionally, some reports can be provided upon request. Listed below are the reports available to clients: Merch… --- ## [Getting Started With Rapyd Disburse](https://community.rapyd.net/t/getting-started-with-rapyd-disburse/1901)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/getting-started-with-rapyd-disburse/1901 "2022-02-01T08:00:00Z")
Pay a worker or business anywhere in the world. Once your account is active and you have pre-funded your balance, please contact our Support team via support@rapyd.net to add payout capabilities to your account. Not… --- ## [Rapyd's Hosted Checkout Solutions](https://community.rapyd.net/t/rapyds-hosted-checkout-solutions/1898)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/rapyds-hosted-checkout-solutions/1898 "2022-02-01T08:00:00Z")
Rapyd Checkout provides the quickest way for accepting hundreds payment methods from your website or mobile WebView-based app. Rapyd Checkout is available in two integration options: Hosted Checkout Page gives you all… --- ## [Rapyd Issuing](https://community.rapyd.net/t/rapyd-issuing/1900)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/rapyd-issuing/1900 "2022-02-01T08:00:00Z")
Rapyd Issuing enables you to issue physical and virtual cards that are funded by a Rapyd Wallet. Your users can use the card for buying items in a store, withdrawing cash from an ATM, or purchasing online. The funds can… --- ## [Rapyd Disburse FAQs](https://community.rapyd.net/t/rapyd-disburse-faqs/1903)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/rapyd-disburse-faqs/1903 "2022-02-01T08:00:00Z")
What is required from my business to start using Rapyd Disburse? You’ll need to create an account using our ​client portal​. We have a compliance questionnaire built into our system that allows you to quickly submit yo… --- ## [How do I get my Money Back from a Merchant?](https://community.rapyd.net/t/how-do-i-get-my-money-back-from-a-merchant/1909)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 8:00am UTC](https://community.rapyd.net/t/how-do-i-get-my-money-back-from-a-merchant/1909 "2022-02-01T08:00:00Z")
The quickest way for you to seek a refund from a merchant is to reach out directly to them with your order details. Rapyd is the payment processor, but not the company that initiated this payment. Unfortunately, Rapyd … --- ## [I Do Not Have a Tax ID or Business Incorporation Number](https://community.rapyd.net/t/i-do-not-have-a-tax-id-or-business-incorporation-number/1831)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/i-do-not-have-a-tax-id-or-business-incorporation-number/1831 "2022-02-01T07:00:00Z")
What to do if you do not have a tax ID or Business Incorporation Number? A Tax ID and Business Incorporation Number are required to activate your account. If you have a registered business in your selected country, yo… --- ## [Rapyd Client Wallet Setup](https://community.rapyd.net/t/rapyd-client-wallet-setup/1865)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/rapyd-client-wallet-setup/1865 "2022-02-01T07:00:00Z")
The Rapyd Client Wallet has the following features: Storing funds collected from outside sources. Managing accounts in multiple currencies. Converting currency. Sending money to and receiving money from other wallets. S… --- ## [My Account is Registered in the Wrong Country. What Can I Do?](https://community.rapyd.net/t/my-account-is-registered-in-the-wrong-country-what-can-i-do/1875)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/my-account-is-registered-in-the-wrong-country-what-can-i-do/1875 "2022-02-01T07:00:00Z")
Signing up for an account in Client Portal. The country you select must match the country your company is registered and domiciled. Your account will not be approved if there is a mismatch. It is not possible to chang… --- ## [Change Your MFA Login Preference](https://community.rapyd.net/t/change-your-mfa-login-preference/1833)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/change-your-mfa-login-preference/1833 "2022-02-01T07:00:00Z")
Your account login uses MFA for verification. You can switch between SMS text and using an authenticator application. When using an authentication app preference, you can set up a TOTP (Time-based One Time Password) appl… --- ## [Getting Paid: Settlement Times, Frequency, and Minimums](https://community.rapyd.net/t/getting-paid-settlement-times-frequency-and-minimums/1889)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/getting-paid-settlement-times-frequency-and-minimums/1889 "2022-02-01T07:00:00Z")
Settle funds into your account. When applicable, funds are settled from Rapyd to the client’s bank account. A $100 minimum available balance in your client wallet is required for settlement. Settlement times typically… --- ## [Ecwid: Rapyd Payments App](https://community.rapyd.net/t/ecwid-rapyd-payments-app/1873)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/ecwid-rapyd-payments-app/1873 "2022-02-01T07:00:00Z")
Ecwid Supported Countries (You must be domiciled here in order to accept payments): Americas Region Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Mexico, … --- ## [Can I Enable Disburse on My Account?](https://community.rapyd.net/t/can-i-enable-disburse-on-my-account/1894)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/can-i-enable-disburse-on-my-account/1894 "2022-02-01T07:00:00Z")
How to activate Rapyd Disburse. Rapyd Disburse can be enabled under the following circumstances:: Rapyd charges a minimum monthly fee of $5,000 to use Rapyd Disburse You must have a minimum of 500 monthly payouts C… --- ## [High Risk Industry](https://community.rapyd.net/t/high-risk-industry/1840)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/high-risk-industry/1840 "2022-02-01T07:00:00Z")
Rapyd has strict guidelines regarding the businesses, products, and services that are deemed to be prohibited or restricted from using Rapyd’s Services or Rapyd Global Payments Network. Prohibited – we will not process… --- ## [Linking Your Bank Account in Client Portal](https://community.rapyd.net/t/linking-your-bank-account-in-client-portal/1881)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/linking-your-bank-account-in-client-portal/1881 "2022-02-01T07:00:00Z")
Link your bank account to fund your wallet or disburse to your bank account. You can link multiple bank accounts to your client account. Your company might need separate accounts for different currencies or different … --- ## [Reasons Rapyd Declines Applications and Can't Activate Your Account](https://community.rapyd.net/t/reasons-rapyd-declines-applications-and-cant-activate-your-account/1867)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/reasons-rapyd-declines-applications-and-cant-activate-your-account/1867 "2022-02-01T07:00:00Z")
Why your business may not be approved. Rapyd is a financial technology provider and with that comes restrictions regarding the use of our products and services. Generally, we decline applications because working toget… --- ## [Using Postman to Test Payments](https://community.rapyd.net/t/using-postman-to-test-payments/1817)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/using-postman-to-test-payments/1817 "2022-02-01T07:00:00Z")
You can use the Postman collection to test Rapyd’s APIs without without having to spend valuable time writing code just to test some basic functionality. The collection of APIs is used to send a request and get a respon… --- ## [Rapyd Plugins Overview](https://community.rapyd.net/t/rapyd-plugins-overview/1839)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/rapyd-plugins-overview/1839 "2022-02-01T07:00:00Z")
Rapyd Plugins and Add-Ons are the quickest way to accept local payments on the world’s leading commerce platforms with zero integration. With hundreds of payment methods available, you can offer your customers’ preferred… --- ## [How to add funds to an E-Wallet (Deposit) via API](https://community.rapyd.net/t/how-to-add-funds-to-an-e-wallet-deposit-via-api/1820)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/how-to-add-funds-to-an-e-wallet-deposit-via-api/1820 "2022-02-01T07:00:00Z")
A. E-Wallet recharging: Open the Postman tool and select the relevant environment (For testing purposes use ’ Rapyd Payments - Sandbox ’ environment). Use the API ’ Add Funds To User Account ’ (it may already been save… --- ## [How do I Cancel or Return my Order?](https://community.rapyd.net/t/how-do-i-cancel-or-return-my-order/1841)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/how-do-i-cancel-or-return-my-order/1841 "2022-02-01T07:00:00Z")
For questions regarding cancelling your order or returning the product, refer to the merchant’s cancellation or return policy. Rapyd is the backend payment processor, however Rapyd is not the company that initiated this… --- ## [I’m a developer, I’m Getting an Error with the API](https://community.rapyd.net/t/i-m-a-developer-i-m-getting-an-error-with-the-api/1816)
**Author:** [@Community\_Team](https://community.rapyd.net/u/Community_Team)\ **Replies:** 0\ **Last updated:** [February 1, 2022, 7:00am UTC](https://community.rapyd.net/t/i-m-a-developer-i-m-getting-an-error-with-the-api/1816 "2022-02-01T07:00:00Z")
If you are getting an error response after making an API call, there are a few immediate steps you can take: Make a post in our Developer Community - our Technical Writers and Developers will get back to you as soon as… [Previous page](https://community.rapyd.net/c/business-resources/44.md?page=1) [Next page](https://community.rapyd.net/c/business-resources/44.md?page=3)